Ariel D.

Hello! With nearly a decade of experience in customer service and technical support, I bring a wealth of expertise in delivering exceptional customer experiences across various channels such as phone calls, email support, and live chat support. As a quick learner and tech-savvy professional, I thrive in fast-paced environments and excel at multitasking while maintaining a high level of efficiency. My proficiency in CRM/EHR/EMR systems like Salesforce, Practicefusion, E-commerce, Zendesk for E-commerce, RE:Amaze, Re-amaze, Re:Amaze, GoHighLevel, and Gorgias Ecommerce/Dropshipping, coupled with my familiarity with tools like MS Office, Shopify, and Google platforms, enables me to streamline processes and provide timely resolutions to customer inquiries. As email support, I can answer 100-140 emails per day using macros. I'm excited to leverage my skills and experience to contribute positively to your team!