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Oluwaseyi O.

Oluwaseyi O.

Technical Support Specialist (M365)/Modern Workplace Engineer

Oluwaseyi is a multi-skilled Customer Service, Trainer and IT personnel with in-depth knowledge of Microsoft cloud computing, security, architecture, deployment and configuration of cloud environments, customer satisfaction and technical documentation. I am skilled and results-oriented, with first-rate International experience in Business transformation, Service Excellence, Customer experience, technical Sales, Relationship management, Customer value framework, strategy and business planning, service technology in the Nigerian and international market. I am experienced in combining logical, analytical and business development skills to drive business growth, leverage competitive advantage, maximize productivity, control cost and attain organizational goals/objectives while ensuring that teamwork is a major core value. I am ardent believer in continuous learning, harnessing new technology and emerging trends, stakeholder collaboration, commitment to best in class quality and driving excellence to deliver results in a continuously changing business environment. I also have an uncanny ability to maintain a high degree of customer satisfaction for all support queries internationally, communicate complex subjects in simple term and possesses a strong analytical and documentation skills. I am always looking for new and challenging Technical Support/Customer service and Training positions, one which will make the best use of my existing skills and experience and also further my personal and professional developments

🇳🇬Lagos Island, Nigeria$50/hr90% JSS5.00 (11)Since Oct 2022

Earnings and projects

MRR
$2k

Last 6 months ÷ 6

World#22,867 / 412k
🇳🇬Country#331 / 13.8k
Revenue, last 30 days
$1.7k

Last 6 months: $12k

World#26,257 / 412k
🇳🇬Country#430 / 13.8k
Total earnings
$101k

Billed in all: $102k

World#38,920 / 412k
🇳🇬Country#241 / 13.8k
Per project
$8.4k

$5.9k in the last 6 months

World#19,796 / 412k
🇳🇬Country#161 / 13.8k
Projects, last 6 months
2
100% fixed0% hourly
World#88,918 / 412k
🇳🇬Country#5,057 / 13.8k
Projects in all
12
100% fixed0% hourly
World#183,649 / 412k
🇳🇬Country#6,495 / 13.8k

Earnings, last 30 days

$102k+$1.7k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$100k$101k$102k$103kOct 8Oct 23Nov 7

Skill rankings: Top 5% in Soft Skills Training

Ranked by MRR among everyone on Upwork with the skill.

  1. #6User Technical Training61 freelancers · 🇳🇬 #1Top 10%
  2. #7Soft Skills Training145 freelancers · 🇳🇬 #1Top 5%
  3. #13Upselling240 freelancers · 🇳🇬 #1Top 5%
  4. #36People Management554 freelancers · 🇳🇬 #1Top 6%
  5. #51End User Technical Support418 freelancers · 🇳🇬 #11Top 12%
  6. #74Cloud Security639 freelancers · 🇳🇬 #4Top 12%
  7. #78Documentation1,320 freelancers · 🇳🇬 #1Top 6%
  8. #101Microsoft Exchange Online984 freelancers · 🇳🇬 #25Top 10%