Oluwaseyi O.
Technical Support Specialist (M365)/Modern Workplace Engineer
Oluwaseyi is a multi-skilled Customer Service, Trainer and IT personnel with in-depth knowledge of Microsoft cloud computing, security, architecture, deployment and configuration of cloud environments, customer satisfaction and technical documentation. I am skilled and results-oriented, with first-rate International experience in Business transformation, Service Excellence, Customer experience, technical Sales, Relationship management, Customer value framework, strategy and business planning, service technology in the Nigerian and international market. I am experienced in combining logical, analytical and business development skills to drive business growth, leverage competitive advantage, maximize productivity, control cost and attain organizational goals/objectives while ensuring that teamwork is a major core value. I am ardent believer in continuous learning, harnessing new technology and emerging trends, stakeholder collaboration, commitment to best in class quality and driving excellence to deliver results in a continuously changing business environment. I also have an uncanny ability to maintain a high degree of customer satisfaction for all support queries internationally, communicate complex subjects in simple term and possesses a strong analytical and documentation skills. I am always looking for new and challenging Technical Support/Customer service and Training positions, one which will make the best use of my existing skills and experience and also further my personal and professional developments
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $12k
Billed in all: $102,321$102k
$5.9k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 5% in Soft Skills Training
Ranked by MRR among everyone on Upwork with the skill.
- #6User Technical Training61 freelancers · 🇳🇬 #1Top 10%🇳🇬#1 of 7
- #7Soft Skills Training145 freelancers · 🇳🇬 #1Top 5%🇳🇬#1 of 4
- #13Upselling240 freelancers · 🇳🇬 #1Top 5%🇳🇬#1 of 20
- #36People Management554 freelancers · 🇳🇬 #1Top 6%🇳🇬#1 of 16
- #51End User Technical Support418 freelancers · 🇳🇬 #11Top 12%🇳🇬#11 of 64
- #74Cloud Security639 freelancers · 🇳🇬 #4Top 12%🇳🇬#4 of 36
- #78Documentation1,320 freelancers · 🇳🇬 #1Top 6%🇳🇬#1 of 73
- #101Microsoft Exchange Online984 freelancers · 🇳🇬 #25Top 10%🇳🇬#25 of 257