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Magnolia C.

Magnolia C.

Customer Service Representative | Process-Oriented

I bring over ten years of experience delivering top-notch customer support through calls, emails, chats, and social media. I'm skilled at handling customer concerns quickly and effectively while keeping things organized behind the scenes. What I Do Best: 📞 Handling inbound & outbound calls, including escalations. 📧 Providing fast, friendly support via email and live chat. 💬 CRM data entry for interactions, feedback, and complaints. 📊 Proficient in Excel, Word, Google Sheets, and related tools. Let’s connect! 😊

🇵🇭Taguig, Philippines$10/hr90% JSS4.18 (2)Since Oct 2022
GlobeUpwork

Earnings and projects

MRR
$1.8k

Last 6 months ÷ 6

World#25,021 / 412k
🇵🇭Country#3,074 / 56.3k
Revenue, last 30 days
$1.5k

Last 6 months: $11k

World#29,940 / 412k
🇵🇭Country#4,822 / 56.3k
Total earnings
$32k

Billed in all: $33k

World#105,063 / 412k
🇵🇭Country#17,190 / 56.3k
Per project
$8.1k

$5.5k in the last 6 months

World#20,616 / 412k
🇵🇭Country#4,906 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,922 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
4
0% fixed100% hourly
World#283,744 / 412k
🇵🇭Country#28,379 / 56.3k

Earnings, last 30 days

$33.5k+$1.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$31k$32k$33k$34kOct 9Oct 24Nov 8

Skill rankings: Top 7% in Customer Service

Ranked by MRR among everyone on Upwork with the skill.

  1. #29Continuous Improvement320 freelancers · 🇵🇭 #7Top 9%
  2. #285Process Improvement2,841 freelancers · 🇵🇭 #44Top 10%
  3. #2,432Customer Service37,168 freelancers · 🇵🇭 #1,085Top 7%