Alessandra Nicole S.
Operations Coordinator | Scheduling, Workflow & Administrative Support
Looking for someone to keep your schedules, documentation, and daily operations organized? You're in the right place! 👋 I'm a Scheduling & Operations Coordinator with 5+ years of experience in scheduling, workforce coordination, administrative support, and documentation management. I help businesses stay organized behind the scenes by keeping schedules updated, tracking outstanding tasks, coordinating information, and following up on important details so things don't fall through the cracks. Here's how I can help: 📅 Scheduling & Coordination = Staff scheduling, rosters, and calendar management = Appointment and service coordination = Tracking availability and resolving scheduling conflicts = Reminders, confirmations, and schedule updates 📂 Administrative & Operations Support = Document organization and records management = Spreadsheet updates, data entry, and database maintenance = Tracking outstanding paperwork, requests, and deadlines = Email communication and administrative follow-ups ⚙️ Operations Support = Maintaining trackers, checklists, and task lists = Coordinating requirements and documentation = Keeping administrative processes organized and up to date Experience you can count on: I've coordinated up to 30 surgical procedures per day across multiple partner clinics, managing schedules, documentation, and follow-ups to help prevent delays. Previously, as a Roster Manager / Workforce Coordinator, I managed scheduling for 160+ clients and 500+ weekly service hours, coordinating staff availability, resolving coverage gaps, and keeping service schedules organized. I'm comfortable working with calendars, spreadsheets, CRMs, scheduling systems, and digital records. I learn new tools quickly and take pride in being organized, detail-oriented, and dependable. Need help keeping your schedules and operations on track? Send me a message about your business and the support you need. Let's discuss how I can help ;)
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $1.1k
Billed in all: $48,218$48k
$1.1k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 31% in Calendar
Ranked by MRR among everyone on Upwork with the skill.
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