Toni C.

I have an extensive background across financial services. Early in my career, I was selected to participate in a management training program that exposed me to all product lines across HSBC, including both operational and support roles. Upon graduation from that program, I moved into an operational role in Default Services where I spent the majority of my career. I was promoted throughout the business until I because a Senior Vice President responsible for over 700 employees, both on and offshore. In this role, I was responsible for capacity planning, performance management (including the design and launch of a number of employee incentive programs), forecasting and portfolio strategy. During my role in operations, my team and I received a number of awards for managing the company through the economic recession. I was recruited to Bank of America and spent a few years there in the Default Services organization. At BofA, I was mainly in an Operational Strategic role supporting the business in analytics, portfolio monitoring and adherence to any / all compliance guidelines. I managed a team of very smart and skilled analysts. After BofA, I started my own consulting firm and spent time working with a non-profit launching the HOPE for Homeowners Act (foreclosure prevention) and time at TransUnion launching a US Based Customer Experience Center. Since then, I've been focused on having a family. I look forward to getting back into the work environment and helping out in any way I can. I am a consultant but will not sit back and delegate tasks. I will be right there with your team, project managing, designing reporting / analytics, designing performance management models and providing any/all support needed.