Yoseph H.

Hi Boss! Need someone who can do more than just complete tasks? You're in the right place. I'm a Customer service, Sales Development & Business Operations Specialist with over 4 years of experience helping startups, agencies, and growing businesses across the USA, Europe, and Asia improve their sales processes, find qualified leads, support customers, and keep operations running smoothly. I believe business growth starts with strong communication, organized systems, and consistent execution. Whether you need someone to generate leads, manage client relationships, conduct market research, recruit top talent, or handle daily business operations, I can step in and deliver results with minimal supervision. Here's how I can help: ✅ Customer Service Email, chat, and phone support Customer onboarding Handling inquiries and resolving issues CRM updates and customer follow-ups Building long-term client relationships ✅ Sales Development (SDR) B2B prospecting Cold calling Appointment setting LinkedIn outreach Cold email campaigns Lead qualification CRM management (HubSpot, Close CRM, Apollo, and more) ✅ Market Research Industry and competitor research Market validation Company and contact research Pricing analysis Customer and ICP research Business intelligence reports ✅ Business Operations Process improvement Administrative support Executive assistance SOP documentation Project coordination Data management Workflow optimization ✅ Recruitment & Talent Acquisition Candidate sourcing Resume screening Interview scheduling LinkedIn and Upwork recruiting End-to-end hiring support ✅ Upwork Bidder & Profile Optimization Upwork profile audits Profile optimization Proposal writing Job search strategy Strategic bidding Account positioning Freelancer consulting Why clients enjoy working with me ✔ Clear and professional communication ✔ Reliable and detail-oriented ✔ Quick learner who requires minimal training ✔ Organized and proactive ✔ Focused on delivering measurable results ✔ Committed to long-term partnerships My goal isn't just to finish tasks it's to become a valuable part of your business and help you grow. If you're looking for someone who takes ownership, communicates well, and genuinely cares about your business, click Invite, and let's discuss how I can help. I look forward to working with you!