Mae Angela G.

Customer Service | E-Comm | Email Support | Sales and Retention

I help clients to support their business by providing an excellent support experience. I've worked in BPO industry for 12 years and a freelancer for 3 years with a lot of accounts handled. (Telco, insurance, real estate, E-commerce, social media manager, financial account) as a Retention Specialist, Expert in Customer Service support both inbound, outbound, email and chat support, sales representative, admin tasks. I am a very fast learner individual and can easily adapt new things and learnings. These are the tools that Ive handled in the past: ✔️Slack ✔️Salesforce ✔️Trello ✔️Zendesk ✔️Google Sheets ✔️Google Calendar ✔️CRM