Rachel C.

Thank you for viewing my profile! I have been doing Customer Support(phone, live chat, and email) for over 7 years in a call center and home office setting combined, eCommerce Customer Support like Shopify and Woocommerce. I am expert in using Zendesk, Frehsdesk, Gorgias and Reamaze. I am a hard working individual with a strong work ethic. With my experience and skills, I guarantee to deliver exceptional results. My experience as a customer service specialist helped me improve my skills like: - Communicating with clients over the phone and via email - Google drive - Google Sheet - Microsoft Office (Word, Excel and Powerpoint) I can definitely help you in your business so you can maximize your time and productivity. My objective is to deliver the best service to my clients. I'm always up for new challenges and I make it a point that my client satisfaction is my main goal in doing my task/work. Thank you so much and looking forward to working and helping with you with my knowledge and ability listed above. All the best and more power!