Akash B.

Hi There, I'm Akash "All-star Salesforce Ranger" and 15X Salesforce Certified with 10 years of diving deep into the Salesforce universe. I've helped businesses of all sizes, from scrappy startups to established enterprises, navigate the ins and outs of Salesforce CRM. Whether I’m untangling complex sales processes, crafting custom solutions, or simply getting Salesforce to work the way it should, I'm your go-to person. I've worn many hats, from consulting and sales to business development, turning “We need help!” into “This is awesome!” My passion is solving unique challenges with tailored Salesforce solutions. Certifications: 🎓 Salesforce Certified Platform Developer 🎓 Salesforce Certified Platform Administrator 🎓 Salesforce Certified Platform App Builder 🎓 Salesforce Certified JavaScript Developer 🎓 Salesforce Certified Sales Cloud Consultant 🎓 Salesforce Certified Experience Cloud Consultant 🎓 Salesforce Certified Platform Developer II 🎓 Salesforce Certified Service Cloud Consultant 🎓 Salesforce Certified Platform Sharing and Visibility Architect 🎓 Salesforce Certified Platform Data Architect 🎓 Salesforce Certified Application Architect 🎓 Salesforce Certified Omnistudio Developer 🎓 Salesforce Certified Platform Integration Architect 🎓 Salesforce Certified Agentforce Specialist 🎓 Salesforce Certified Data 360 Consultant • Worked on a number of SalesCloud projects, and have good experience Setup Forecasts, Lead Assignment Rules, Chatter setup, Campaigns. Customize fields like Lead Status, Opportunity Stages, Opportunity Types • Hands-on experience in Computer Telephony Integration (CTI) for Salesforce. Lead Management & Lead Enablement, Send customized SMS messages to Leads and Contacts, Call Recording and Real-time Call Analytics Dashboards. • Created a report and dashboard for all number fields per opportunity and active users, a workflow rule to update the close date one year ahead of the date on the opportunity. Also, added bucket, chart and components to reports. • Set up Einstein bot with a knowledge base. Created a case using flows to complete the bot conversation. Used conditional messaging to provide targeted responses to the customer using the Lightning knowledge base (LWC). • Enabled Aura framework by adding attributes and handlers for events to focus on logic and interactions in Lightning applications. Built a Lightning component tab for Salesforce1 navigation and custom applications in Lightning. • Built an App for one of my Property Management customers. The client wanted me to build an App where customers can see property for the Modern Hotel. I designed the UI and the layout of the application and built some custom components. • I have created custom community and allowing users to create lead to connect with requested suppliers. User can see the custom reports and can download as PDF / CSV or excel format, User can search for product and Suppliers. How about we hop on a quick call to see how I can sprinkle some Salesforce magic on your project and get everything running smoothly? When's a good time for you to chat? Thanks, Akash Bhati Salesforce Apex Core Programmer