Alejandra O.

Being an extroverted person who grew up in Mexico and the USA, I am confident I can provide quality service in English and Spanish. Customer service has been the main focus of my career since I was 15, packing bags in a grocery store, to the present day, when I worked as a Customer Service and Retention Agent. This experience has provided me with the skills and knowledge needed to handle different types of customers. As a skilled medical interpreter, I possess a unique blend of linguistic expertise, cultural competency, and passion for healthcare. With years of experience interpreting for patients, families, and healthcare professionals, I ensure accurate and empathetic communication with precision to detail and the ability to remain calm under pressure. As a Bilingual Specialist, I have assisted numerous companies and organizations serving English- and Spanish-speaking customers primarily residing in the United States. Proofreading and editing are skills that I also pride myself on, making sure all my work possesses the utmost quality.