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Jhona M.
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Jhona M.

Customer Service Expert

Hi there! And thank you for visiting my profile! I have over 14 years of experience in client success, strategies, and systems using innovation and creativity. I offer distinct value through creating systems that help to organize your business and save your time. I can work in a shifting schedule, Can work with minimal supervision. I value integrity, I take changes as a new opportunity to learn and value the knowledge I have obtained. If I am to correspond on your behalf, all correspondence sent is handled respectfully and professionally. I always conduct myself with respect and kindness. I am an experienced customer service representative with excellent communication skills. Give me clear directions and I can complete any task. My strengths include: ~ Customer Service Experience ~ Customer Service Analyst ~ Billing and Technical Support ~ Marketing and Sales Support ~ Lead Generation ~ Logistics Support ~ Project Management ~ Social Media Expertise ~ Facebook Ads Management ~ Linkedin Sales Navigator ~ Data Management ~ Appointment Scheduling ~ Microsoft Office (Word, Excel, PowerPoint) ~ Google Docs (Docs, Sheet, and Slideshow) I would love to discuss your project further to learn about your vision and see if my skills are a match for your goals. Sincerely, Jhona Magcamit

🇵🇭San Fernando, Philippines$5/hr100% JSS5.00 (2)Since Nov 2022

Earnings and projects

MRR
$66

Last 6 months ÷ 6

World#145,249 / 412k
🇵🇭Country#23,191 / 56.3k
Revenue, last 30 days
$430

Last 6 months: $395

World#66,647 / 412k
🇵🇭Country#14,206 / 56.3k
Total earnings
$17k

Billed in all: $18k

World#151,286 / 412k
🇵🇭Country#25,027 / 56.3k
Per project
$5.8k

$395 in the last 6 months

World#29,798 / 412k
🇵🇭Country#7,101 / 56.3k
Projects, last 6 months
1

Across 3 contracts

0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
3

Across 7 contracts

0% fixed100% hourly
World#304,140 / 412k
🇵🇭Country#31,917 / 56.3k

Earnings, last 30 days

$18.3k+$430 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$17,750$18,000$18,250$18,500Oct 8Oct 23Nov 7

Skill rankings: Top 32% in Management Skills

Ranked by MRR among everyone on Upwork with the skill.

  1. #20Tidio38 freelancers · 🇵🇭 #7Top 53%
  2. #30Manage Amazon Site55 freelancers · 🇵🇭 #4Top 55%
  3. #36WorkManager76 freelancers · 🇵🇭 #10Top 47%
  4. #75Customer Experience Management Software165 freelancers · 🇵🇭 #18Top 45%
  5. #128Help Scout232 freelancers · 🇵🇭 #54Top 55%
  6. #631Customer Engagement1,530 freelancers · 🇵🇭 #306Top 41%
  7. #741Microsoft Outlook1,954 freelancers · 🇵🇭 #256Top 38%
  8. #1,165Customer Retention2,511 freelancers · 🇵🇭 #440Top 46%