Harold C.
Collections Specialist 1st & 3rd party/Customer Service / Sales
I am a successful business professional with a proven track record in collections in Terms of first-party collections & Third-party collections, I would bring my tenacity and penchant for success to your organization in the capacity to result-driven standards. • Solid background in third-party collections with the acquired skill on negotiating, and offer payment plans to reduce delinquency of our account. • I believe my certification with ACA International, will course our success in attaining and avoiding FDCPA violations and hitting targets as well as expectations. • I have extensive verbal communication skills not limited to phone calls outbound /Inbound and email formalities. • Almost 10 years of Business process outsourcing will provide an edge & growth to our revenue. • Having an experience with Customer service and Sales will also include the ability to collect and boost all the needed capacities, especially customer relations and retention. • Experienced within Sales input/output that initiates Quality sales/ Feature targeting rather than feature dumping. • Above Average English Communication skills relatively near-native speaker. • Have experience in handling campaigns such as AT&T, Intuit QuickBooks, Synchrony Bank, Google play, Virgin Mobile, Assurance Wireless, Jefferson capital, ARS recovery solutions,& eBay. • I have a Corei7 2 Ghz desktop with 8 Gigabytes of Ram / also my internet speed is Upload 200/ Download 200 / noise canceling headset
Earnings and projects
Last 6 months ÷ 6
Billed in all: $27,641$28k
Across 7 contracts