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Riza Rochelle A.
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Riza Rochelle A.

Quality Assurance Specialist, Customer Service

I’m Riza. A sell-motivated professional that thrives on innovation and overcoming challenges, learning new skills, and encouraging growth in those around me. I’m an individual who has over 13 years of experience delivering excellent customer service and managing day-to-day operations which has taught me how to multitask while delivering quality results. My key focus is to help entrepreneurs elevate their businesses by offering amazing customer service and administrative support. I have worked on many projects at once, which has taught me how to multitask while delivering quality results. My objective is to provide honest, dependable, professional, and timely support to my clients. I am eager to learn new tasks and also very dedicated to my job. I am always ready to accept any tasks and submit them on time. I can be trained, I submit tasks with quality, and I can assure you that I work with integrity. I have strong multitasking skills, fast learning ability, and am willing to grow with you and your business. Other skills include the following: • MS Office (Word, Excel, and PowerPoint) • Google Workspace (Sheets, Docs, Drive, Calendar, Meet) • Email, Outlook, and Chat support • Data Analytics • Data entry/Data encoding • Customer service / Technical support • Excellent oral and written communication skills • Great attention to detail • Strong interpersonal and analytic skills • Demonstrated ability to work in a fast-paced environment • Ability to Work Under Pressure • Devoted to achieving customer satisfaction and possibly exceeding expectations • Knowledge of a variety of computer software programs • Helpful approach and positive attitude • Self-motivation • Team player • Adaptability • Creativity

🇵🇭Malolos, Philippines$8/hr100% JSS5.00 (11)Since Nov 2022
GlobeUpwork

Earnings and projects

MRR
$1.9k

Last 6 months ÷ 6

World#24,638 / 412k
🇵🇭Country#2,979 / 56.3k
Revenue, last 30 days
$1.8k

Last 6 months: $11k

World#24,678 / 412k
🇵🇭Country#3,427 / 56.3k
Total earnings
$81k
World#48,818 / 412k
🇵🇭Country#6,860 / 56.3k
Per project
$8.1k

$3.7k in the last 6 months

World#20,471 / 412k
🇵🇭Country#4,862 / 56.3k
Projects, last 6 months
3
0% fixed100% hourly
World#66,481 / 412k
🇵🇭Country#5,298 / 56.3k
Projects in all
10

Across 12 contracts

0% fixed100% hourly
World#201,800 / 412k
🇵🇭Country#17,209 / 56.3k

Earnings, last 30 days

$81.5k+$1.8k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$79k$80k$81k$82kOct 8Oct 23Nov 7

Skill rankings: Top 4% in Microsoft Word

Ranked by MRR among everyone on Upwork with the skill.

  1. #12Google Play282 freelancers · 🇵🇭 #2Top 4%
  2. #84Google1,327 freelancers · 🇵🇭 #20Top 6%
  3. #96Coaching1,319 freelancers · 🇵🇭 #16Top 7%
  4. #209Data Analytics2,601 freelancers · 🇵🇭 #15Top 8%
  5. #338Quality Assurance4,092 freelancers · 🇵🇭 #91Top 8%
  6. #467Microsoft Word12,572 freelancers · 🇵🇭 #156Top 4%
  7. #2,295Data Entry53,630 freelancers · 🇵🇭 #986Top 4%
  8. #2,384Customer Service37,167 freelancers · 🇵🇭 #1,057Top 6%