Lydie B.

B2B Operations & Client Success | Sales Support | Multilingual

I support companies in managing client communication, coordinating operations, and keeping internal processes running smoothly. With 10+ years of multilingual experience (German, English, Spanish, Czech, and Swahili), I specialize in B2B environments, where clear communication, responsiveness, and structured follow-up are essential. My focus is on helping teams stay organized and client-focused, especially in fast-paced or founder-led businesses. What I can support you with: - B2B client and agency communication (DE/EN) - Handling inbound inquiries and follow-ups - Supporting sales processes and pricing coordination - Order management and operational support - Project coordination and internal communication - Keeping workflows organised and reducing response delays I have worked across industries such as software, cloud services, automotive, machinery, and hospitality, which allows me to quickly adapt to different systems and workflows. I’m used to working in environments where communication quality directly impacts client satisfaction and business growth, and I take a structured and reliable approach to everything I handle.