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Shannen  V.
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Shannen V.

Customer Support Specialist | Phone, Email, Live Chat & CRM Support

Flexible in taking on tasks within scope and skilled in conducting thorough analysis of customer concerns. Specializes in providing exceptional customer service.

🇵🇭Minglanilla, Philippines$10/hr100% JSS4.96 (4)Since Nov 2022

Earnings and projects

MRR
$849

Last 6 months ÷ 6

World#55,296 / 412k
🇵🇭Country#10,748 / 56.3k
Revenue, last 30 days
$974

Last 6 months: $5.1k

World#43,606 / 412k
🇵🇭Country#8,861 / 56.3k
Total earnings
$18k

Billed in all: $19k

World#149,263 / 412k
🇵🇭Country#24,703 / 56.3k
Per project
$4.5k

$2.5k in the last 6 months

World#38,776 / 412k
🇵🇭Country#9,034 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,922 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
4

Across 5 contracts

0% fixed100% hourly
World#283,744 / 412k
🇵🇭Country#28,379 / 56.3k

Earnings, last 30 days

$18.8k+$974 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$17.5k$18.0k$18.5k$19.0kOct 9Oct 24Nov 8

Skill rankings: Top 14% in Data Analysis

Ranked by MRR among everyone on Upwork with the skill.

  1. #315Analytics2,087 freelancers · 🇵🇭 #43Top 15%
  2. #512Product Knowledge2,128 freelancers · 🇵🇭 #334Top 24%
  3. #2,042Data Analysis14,625 freelancers · 🇵🇭 #456Top 14%
  4. #7,644Customer Service37,168 freelancers · 🇵🇭 #4,232Top 21%