Clariza G.

Are you a home care agency looking for reliable support with caregiver recruitment, candidate communication, scheduling, and daily administrative tasks? Or a hospital or clinic looking for a Medical records specialist? I am a Healthcare Virtual Assistant with a background in the US healthcare industry, medical records management, and US healthcare insurance customer service. I bring strong organizational skills, attention to detail, professional communication, and a commitment to helping healthcare teams keep their operations organized. **How I Can Support Your Home Care Agency** **Home Care Recruitment Support** * Assist with candidate sourcing and application tracking * Communicate with applicants and follow up on pending applications * Coordinate interviews and manage interview schedules * Organize candidate information and recruitment documents * Assist with onboarding paperwork and recruitment administration **Scheduling & Coordination** * Assist with caregiver scheduling and schedule updates * Maintain accurate calendars and scheduling records * Support communication between caregivers, office staff, and other relevant team members * Help track pending tasks and follow-ups **Medical Records Specialist Skills** * Retrieve medical records from hospitals, clinics, and healthcare providers * Request and follow up on outstanding medical records * Organize, compile, and review medical documentation * Process record requests according to client or case requirements * Send and receive records through fax, email, mail, and online portals * Assist with medical forms and documentation preparation **Healthcare Administrative Support** * Maintain and organize digital files and documentation * Assist with data entry and record management * Handle faxing, document requests, and follow-ups * Support medical records retrieval and documentation processing * Assist with general administrative tasks for healthcare teams **US Healthcare Customer Service** * Professional communication and customer support * Handling inquiries and following established procedures * Accurate data entry and documentation * Experience working in a US healthcare insurance environment **Tools & Skills** * Google Workspace and Microsoft Office * Google Drive and digital document management * Healthcare-related systems and EMR tools * Data entry, online research, and administrative coordination I am organized, detail-oriented, adaptable, and comfortable working independently while following established workflows. I understand the importance of confidentiality, timely communication, and accurate documentation in healthcare settings. My goal is to help home care agencies save time, stay organized, and provide dependable administrative support throughout their recruitment and daily coordination processes. If you are looking for a dependable virtual assistant to support your home care recruitment and administrative needs, I would be happy to discuss how I can contribute to your team.