Grace F.

🌟 𝐇𝐢𝐠𝐡-𝐋𝐞𝐯𝐞𝐥 𝐂𝐡𝐚𝐭𝐭𝐞𝐫 & 𝐀𝐜𝐜𝐨𝐮𝐧𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐫 | 𝐑𝐞𝐚𝐥-𝐓𝐢𝐦𝐞 𝐒𝐚𝐥𝐞𝐬, 𝐆𝐅𝐄 & 𝐁𝐚𝐜𝐤𝐞𝐧𝐝 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 🌟 I’m a dedicated chatter and account manager with strong experience in real-time communication, relationship building, and creating message systems that actually convert. I’ve managed multiple creator accounts, handled high-volume chats, and supported backend operations to keep everything consistent, organized, and profitable. I understand both sides of the business, the front-end chatting and backend systems, which allows me to spot issues fast, optimize workflows, and improve overall performance. 🎯 𝐖𝐡𝐚𝐭 𝐈 𝐂𝐚𝐧 𝐃𝐨 𝐟𝐨𝐫 𝐘𝐨𝐮 💬 Real-Time Chatting & Customer Engagement ✨ Natural, human responses that never sound scripted ✨ Matching brand voice, tone, and personality ✨ Warming conversations and spotting buying signals ✨ Confidently handling high chat volumes with accuracy 💸 𝐒𝐚𝐥𝐞𝐬, 𝐔𝐩𝐬𝐞𝐥𝐥𝐬 & 𝐑𝐞𝐭𝐞𝐧𝐭𝐢𝐨𝐧 🔥 Creating effective scripts and funnels that convert 🔥 Guiding conversations toward sales naturally 🔥 Strong understanding of fan psychology and buyer behavior 🔥 Improving retention, engagement, and repeat spending 🖥️ 𝐂𝐑𝐌 & 𝐒𝐲𝐬𝐭𝐞𝐦 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 (𝐈𝐧𝐟𝐥𝐨𝐰𝐰 & 𝐂𝐫𝐞𝐚𝐭𝐨𝐫𝐇𝐞𝐫𝐨 𝐄𝐱𝐩𝐞𝐫𝐭) ⚙️ Full CRM navigation and message dashboard monitoring ⚙️ Content organization and vault management ⚙️ Labels, segments, follow-ups, and performance tracking ⚙️ Backend support to keep chatters consistent and aligned 🧠 𝐀𝐜𝐜𝐨𝐮𝐧𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 & 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 📊 Monitoring chatter quality and message flow 📊 Organizing workflows and internal communication 📊 Improving KPIs through structured strategies 📊 Creating persona guidelines and conversation styles 📊 Ensuring smooth daily output and reliable performance 💎 𝐖𝐡𝐲 𝐂𝐥𝐢𝐞𝐧𝐭𝐬 𝐂𝐡𝐨𝐨𝐬𝐞 𝐌𝐞 ✅ Reliable, disciplined, and consistent ✅ Excellent written English ✅ Strong understanding of both sales and operations ✅ Comfortable working 10–15 focused hours daily ✅ Detail-oriented, results-driven, and proactive