Esther L.
Airbnb & STR Virtual Assistant | Customer Support | Shopify E-commerce
I help Airbnb hosts and property managers get more bookings, better reviews, and less stress. I have 3-4 years of experience in short-term rental operations and customer support. I am certified by Short Term Rental Academy, and my data science background helps me make smart pricing decisions. What I do for you: Reply to guests quickly and politely Optimize your listings to rank higher and convert more views into bookings Set dynamic prices to increase occupancy and revenue Manage your calendar and bookings Coordinate cleaners and maintenance Write SOPs and monthly performance reports Support Shopify stores (orders, customer messages, and inquiries) Tools and platforms I use: Airbnb, Bookingdotcom, VRBO, Expedia, Shopify, Hostaway, Guesty, Hospitable, PriceLabs, Wheelhouse, Beyond pricing, Google Workspace, Slack, Trello, Notion, Zendesk, Asana and many more. Whether you need someone for a one-off project or ongoing support, I'm here to make your life easier. Ready to start this week. Send me a message and tell me about your property.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $2.7k
Billed in all: $16,087$16k
$2.7k in the last 6 months
Across 19 contracts
Earnings, last 30 days
Skill rankings: Top 14% in MySQL Programming
Ranked by MRR among everyone on Upwork with the skill.
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