Mohan R.

Below is a brief description of who I am and what I do: Professional experience: I am an experienced hospitality professional working with hotels and vacation rentals for the last 5 years - Worked as freelancer with property management companies, hotel and vacation rental brands in India managing distribution, revenue and guest communications for 50+ properties generating a revenue of $600k USD per annum - Previously worked at a hotel chain called OYO Hotels which runs hotels, resorts and short-term rentals in over 35+ countries. Managed property performance for 50+ properties across the US in states such as Louisiana, Arkansas and Oklahoma generating a combined annual revenue of $30mn per annum Skillsets: I am an expert in the following areas of Property and Revenue Management - Rates setup and Availability/Inventory Management across channels - Improving revenue from online channels through improving listing rank, impressions, click through rate (CTR) and conversions by optimizing pricing, content and policies - Dynamic pricing based on market demand (daily pickup, seasonality, events), customer behavior of target audience and competitive landscape to improve yield - Generate demand through 3rd party marketplaces (Airbnb, Booking.com, Expedia, Agoda, VRBO etc) as well as direct channels (Website SEO/SEM, Meta Advertising, Affiliate marketing, Email and Social media marketing) - Handle reservation inquiries from guests such as for bookings and cancellations across multiple platforms. - Guest communication through setup of automated templates and customer support addressing guest’s questions and concerns in a prompt manner - Building SOPs to ensure smooth operations - Reputation management including soliciting reviews, responding to guest reviews and passing regular feedback to the property manager - Create financial dashboards to track the performance at a unit level, channel level as well as portfolio level Knowledge of tools: - Property management tools: Property management software such as Cloudbeds, Guesty, Hostaway - Revenue management tools: Dynamic pricing and reporting tools such as Roompricegenie, Atomize, Pricepoint, FLYR, Price labs, Wheelhouse I have doubled the online revenues of multiple properties and I strong believe I can do the same for you through end to end revenue management. Looking forward to speaking with you to understand your expectations and work together to deliver revenue performance. To showcase my professional skills, I will share a detailed analysis of your and your competitor properties' pricing/promotion/channel strategies highlighting the various opportunity areas that you can pursue for just $9.99. Thank you