Michelle Cristine D.

Experienced Customer Service | Technical Support Professional | QA

I am a dedicated Customer Service & Technical Support Specialist with 12 years of experience handling inquiries, troubleshooting issues, and ensuring customer satisfaction. I have worked with top companies like Airbnb, Target, Pearson, and iPage, providing excellent support via phone, email, and chat. ✔ Customer Service & Email Support – Handled customer concerns, booking assistance, and order inquiries. ✔ Technical Support – Assisted users with troubleshooting, account activation, and web hosting solutions. ✔ Admin Assistance – Managed inquiries, data entry, and documentation. ✔ Quality Assurance – Ensured service excellence by reviewing customer interactions. I am fluent in English, detail-oriented, and committed to delivering high-quality support. Let’s discuss how I can help your business!