Fabiano P.

Professional Services/ Tech. Proj Manager

- 9 years of experience in tasks like defining, developing and leading the implementation of IVR/CTI solutions based on GVP (Genesys Voice Platform), IVP (Intervoice Voice Platform) and Genesys CTI Framework; - Experience in implementation/migration of IMS elements such as AGCF, ICS and HSS. - Experience in Leading O&M level 1 team inside the customer (customer O&M L1 outsourcing) - Experience in the development and implementation of: end to end web-based environment systems, Database Warehouses and Web Reports; - PMP and MBA Education; - Adaptation/learning of new tools/ technologies; - Experience in the implementation of OAuth authentication solution with Ldap database