Jean pierre N.
Operations & Administrative Assistant | CRM, Research & Client support
Businesses struggle when daily operations are scattered, follow-ups are missed, and admin tasks pile up. I support service-based businesses by managing operations, administrative workflows, and client coordination—so everything runs smoothly without constant supervision. Clients work with me when they need someone dependable to: ✓ Keep CRM records accurate and up to date ✓ Manage inboxes, schedules, and client communication ✓ Handle research, documentation, and reporting ✓ Support day-to-day operations and internal processes ✓ Follow systems, instructions, and deadlines consistently I have supported international clients with ongoing administrative, research, and operations-related tasks. I am comfortable working with structured workflows, handling sensitive information, and operating independently once expectations are clear. Tools I use to serve clients: Google Workspace, Microsoft Office, Trello, Smartsheet, CRM systems, Asana, Slack, Notion, Acuity, Calendly, Hubspot, Zendesk, Freshdesk, and Monday.com I'm Open to long-term support and consistent workloads. If you are looking for a reliable operations-focused VA who keeps things organized and on track, let’s discuss how I can support your business.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $238
Billed in all: $1,478$1.5k
$48 in the last 6 months
Across 8 contracts
Across 32 contracts
Earnings, last 30 days
Skill rankings: Top 38% in Research & Strategy
Ranked by MRR among everyone on Upwork with the skill.
- #73Operations Research189 freelancers · 🇷🇼 #1Top 39%🇷🇼#1 of 1
- #374Operations Management Software807 freelancers · 🇷🇼 #1Top 46%🇷🇼#1 of 1
- #654Research & Strategy1,744 freelancers · 🇷🇼 #1Top 38%🇷🇼#1 of 1
- #1,222Task Coordination2,735 freelancers · 🇷🇼 #1Top 45%🇷🇼#1 of 2
- #1,250File Management2,593 freelancers · 🇷🇼 #1Top 48%🇷🇼#1 of 1
- #1,312Account Management3,086 freelancers · 🇷🇼 #1Top 43%🇷🇼#1 of 2
- #1,449Community Management2,973 freelancers · 🇷🇼 #1Top 49%🇷🇼#1 of 1
- #1,537Appointment Scheduling3,126 freelancers · 🇷🇼 #1Top 49%🇷🇼#1 of 1