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Jean pierre N.

Jean pierre N.

Operations & Administrative Assistant | CRM, Research & Client support

Businesses struggle when daily operations are scattered, follow-ups are missed, and admin tasks pile up. I support service-based businesses by managing operations, administrative workflows, and client coordination—so everything runs smoothly without constant supervision. Clients work with me when they need someone dependable to: ✓ Keep CRM records accurate and up to date ✓ Manage inboxes, schedules, and client communication ✓ Handle research, documentation, and reporting ✓ Support day-to-day operations and internal processes ✓ Follow systems, instructions, and deadlines consistently I have supported international clients with ongoing administrative, research, and operations-related tasks. I am comfortable working with structured workflows, handling sensitive information, and operating independently once expectations are clear. Tools I use to serve clients: Google Workspace, Microsoft Office, Trello, Smartsheet, CRM systems, Asana, Slack, Notion, Acuity, Calendly, Hubspot, Zendesk, Freshdesk, and Monday.com I'm Open to long-term support and consistent workloads. If you are looking for a reliable operations-focused VA who keeps things organized and on track, let’s discuss how I can support your business.

🇷🇼Kigali, Rwanda$8/hr100% JSS4.99 (11)Since Nov 2022

Earnings and projects

MRR
$40

Last 6 months ÷ 6

World#155,128 / 412k
🇷🇼Country#43 / 125
Revenue, last 30 days
$0

Last 6 months: $238

Total earnings
$1.5k

Billed in all: $1.5k

World#362,001 / 412k
🇷🇼Country#106 / 125
Per project
$60

$48 in the last 6 months

World#314,150 / 412k
🇷🇼Country#89 / 125
Projects, last 6 months
5

Across 8 contracts

63% fixed37% hourly
World#41,746 / 412k
🇷🇼Country#10 / 125
Projects in all
24

Across 32 contracts

78% fixed22% hourly
World#116,630 / 412k
🇷🇼Country#21 / 125

Earnings, last 30 days

$1.5kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$1,440$1,460$1,480$1,500Oct 8Oct 23Nov 7

Skill rankings: Top 38% in Research & Strategy

Ranked by MRR among everyone on Upwork with the skill.

  1. #73Operations Research189 freelancers · 🇷🇼 #1Top 39%
  2. #374Operations Management Software807 freelancers · 🇷🇼 #1Top 46%
  3. #654Research & Strategy1,744 freelancers · 🇷🇼 #1Top 38%
  4. #1,222Task Coordination2,735 freelancers · 🇷🇼 #1Top 45%
  5. #1,250File Management2,593 freelancers · 🇷🇼 #1Top 48%
  6. #1,312Account Management3,086 freelancers · 🇷🇼 #1Top 43%
  7. #1,449Community Management2,973 freelancers · 🇷🇼 #1Top 49%
  8. #1,537Appointment Scheduling3,126 freelancers · 🇷🇼 #1Top 49%