Justin E.

👋 Hello I'm Justin, welcome to my Upwork profile! I am a versatile professional with a unique blend of skills in virtual assistance, civil engineering, and quality assurance. With a commitment to excellence, I bring a wealth of experience to help you streamline tasks, manage projects, and ensure the highest quality in your deliverables. 🔍 Virtual Assistant Skills: ✅ Administrative Support: Calendar Management Email Handling Data Entry Document Formatting Transcription Services Shopify Management ✅ Communication: Customer Support Email Correspondence Live Chat Support Phone Handling Social Media Management ✅ Organization: File Management Task Coordination Travel Arrangements Meeting and Event Planning Inbox Organization and Filtering ✅ Research and Reporting: Market Research Competitor Analysis Data Research and Summarization Report Generation and Analysis ✅ Tech Savvy: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) Virtual Meeting Platforms (Zoom, Microsoft Teams) Document Collaboration Tools (Google Workspace, Microsoft 365) ✅ Project Assistance: Project Coordination Team Collaboration Assistance in Proposal Writing and Documentation ✅ Client Relationship Management: CRM Software Experience Client Follow-ups and Engagement Customer Satisfaction Surveys 🏗️ Civil Engineering Expertise: ✅ Design and Drafting: Civil 3D Revit 3D Modeling Lumion SketchUp Adobe Photoshop Autodesk AutoCAD ✅ Project Management: Budgeting Scheduling Risk Assessment ✅ Structural Engineering: Analysis and Design Construction Supervision Site Inspection 🧪 QA Engineering Skills: ✅ Testing: Manual Testing Regression Testing Performance Testing User Acceptance Testing (UAT) Functional and Non Functional Testing ✅ Quality Assurance: Test Planning Test Case Development Defect Tracking Test Strategy Implementation Code Review for Quality Assurance ✅ Testing Tools: JIRA TestRail Postman (API Testing) ✅ Testing Documentation: Test Plans Test Scripts Test Summary Reports Test Metrics and Analysis ✅ Agile and Scrum Practices: Active participation in Agile/Scrum methodologies Sprint Planning and Execution Daily Standups and Retrospectives ✅ Collaborative Tools: Confluence Slack Version Control Systems (Git) Let's collaborate to make your projects a success! Feel free to reach out to discuss your specific needs and how I can contribute to your team's success. I look forward to the opportunity of working together!