Joemar N.

Hello, good day! I’m Joemar Navarez, a customer service and sales professional with over 12 years of experience in both onsite and remote work environments. My background includes email support, chat support, technical support, sales, retention, cold calling, appointment setting, and virtual assistance across different industries such as healthcare, insurance, banking, real estate, and ecommerce. I’m experienced in handling customer concerns, resolving issues efficiently, maintaining strong client relationships, and delivering quality service in fast-paced environments. I also have leadership experience as a Trainer and Team Lead Support, where I assisted in coaching agents and improving team performance