Alyssa Ashley C.

𝐓𝐨𝐩-𝐑𝐚𝐭𝐞𝐝 𝐇𝐞𝐚𝐥𝐭𝐡𝐜𝐚𝐫𝐞 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 | 𝐌𝐞𝐝𝐢𝐜𝐚𝐥 𝐕𝐀 𝐏𝐚𝐭𝐢𝐞𝐧𝐭 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 | 𝐈𝐧𝐬𝐮𝐫𝐚𝐧𝐜𝐞 𝐕𝐞𝐫𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧 | 𝐒𝐜𝐡𝐞𝐝𝐮𝐥𝐢𝐧𝐠 𝐄𝐱𝐩𝐞𝐫𝐭 Helping healthcare providers run smoother, reduce no-shows, and deliver better patient experiences. With 10+ years of experience in healthcare support and virtual assistance, I specialize in keeping your operations organized, your patients supported, and your schedule optimized. I don’t just “handle tasks”, I help your practice run efficiently while ensuring every patient interaction is handled with empathy and professionalism. 💼 What I Can Do for You ✅ Appointment Scheduling & Calendar Management Efficient booking, rescheduling, and confirmations Automated reminders to reduce no-shows ✅ Patient Support & Communication (Phone, Email, Chat) Professional, empathetic patient interaction Intake, demographics, and medical history collection ✅ Insurance Verification & Eligibility Checks Benefits verification (PPO, HMO, Medicaid, Medicare) Prior authorizations (basic support) ✅ Medical Administrative Support EMR/EHR documentation Intake forms and patient onboarding Referral coordination ✅ Call Handling & Front Desk Support High-volume inbound/outbound calls Appointment requests and follow-ups ✅ Billing & Payment Support Basic billing inquiries Payment collection assistance 🛠 Tools & Systems I’m Familiar With EHR/EMR systems CRM platforms Google Workspace Scheduling tools & patient portals 🔒 HIPAA-Compliant & Detail-Oriented Patient privacy and accuracy are always my top priorities. You can trust that your data and processes are handled securely and professionally. 🚀 Why Clients Hire Me Reliable & proactive (you don’t have to micromanage me) Strong communication skills (patients feel heard and supported) Fast learner & adaptable to your systems Committed to long-term partnerships 💬 Let’s work together to make your practice more efficient and patient-friendly. Send me a message—I'm ready to support your team!