May Anne V.

"Your Business Runs Better When You’re Not Running It Alone". 🤝 Customer Service 📈 Sales and Marketing 📦 Product Management See how I can help your business 👇 💎 𝘾𝙐𝙎𝙏𝙊𝙈𝙀𝙍 𝙎𝙀𝙍𝙑𝙄𝘾𝙀: ✦ Shipping Times: Clearly communicate shipping times to customers, as dropshipping often involves longer delivery periods. ✦ Responsive Support: I offer prompt and helpful customer support through email and Live chat. Hit KPI of response time within 24 hours. ✦ Tracking and Updates: Provide order tracking information to customers and keep them updated on their shipment status. ✦ Handling Returns and Refunds: Develop a clear returns policy and work with suppliers to manage returns and refunds efficiently. ✦ Customer Feedback: Collect and analyze feedback to improve your products and services continuously. 💎 𝙎𝘼𝙇𝙀𝙎 𝘼𝙉𝘿 𝙈𝘼𝙍𝙆𝙀𝙏𝙄𝙉𝙂: ✦ Basic SEO (Search Engine Optimization): Let’s optimize your store’s content for search engines to attract organic traffic. ✦ Social Media Marketing: Let’s Utilize platforms like Instagram and Facebook to market your products. ✦ UGC And Influencer Outreach: Let me help you find and connect to Creators for marketing efforts. ✦ Klaviyo Email Marketing: I can design effective and eye-catching email designs that we can use for campaigns to nurture leads, announce new products, and offer promotions. ✦ Canva and Photoshop Wizard: I can create compelling Graphics for social media posting and product images. 💎 𝙋𝙍𝙊𝘿𝙐𝘾𝙏 𝙈𝘼𝙉𝘼𝙂𝙀𝙈𝙀𝙉𝙏: ✦Supplier Relationships: Maintain open and regular communication with your suppliers to ensure smooth operations and resolve any issues promptly. ✦Order Fulfillment: Ensure timely order processing and shipping. Use automation tools to streamline this process and keep customers informed. ✦ Inventory Management: Keep track of your suppliers' stock levels to avoid selling products that are out of stock. Use inventory management tools to automate this process. ✦ Product Listings: Write comprehensive and compelling product descriptions that highlight key features, benefits, and usage instructions. ✦Product Lifecycle Management: Continuously introduce new products to keep your store fresh and attract repeat customers. Identify underperforming products and discontinue them to free up resources for more profitable items. ⚙️ 𝙏𝙊𝙊𝙇𝙎 𝘼𝙉𝘿 𝘼𝙋𝙋𝙎 𝙄 𝙐𝙎𝙀 ✦ Shopify ✦ Gorgias ✦ RichPanel ✦ Freshdesk ✦ Salesforce ✦ Zendesk ✦ Braintree ✦ Stripes ✦ CJ Dropshipping ✦ AliExpress ✦ Gmail ✦Canva ✦Capcut ✦Adobe Photoshop ✦Shipstation ✦DeepL ✦ Slack ✦ Discord ✦ Skype ✦ Zoom ✦ Facebook ✦ Instagram ✦Trello ✦Notion ✦ Discord ✦ Microsoft Office Suites (Word, Excel, PowerPoint) ✦ Google Productivity Tools (Sheet, Drive, Word, etc.) 👩‍💻 If you have preferred fancy apps and software, I'm highly adept at learning new tools. Just point me in its direction, and I'll swiftly become proficient in it! 𝙈𝙖𝙨𝙩𝙚𝙧𝙞𝙣𝙜 𝙣𝙚𝙬 𝙨𝙤𝙛𝙩𝙬𝙖𝙧𝙚 𝙞𝙨 𝙥𝙖𝙧𝙩 𝙤𝙛 𝙢𝙮 𝙨𝙠𝙞𝙡𝙡 𝙨𝙚𝙩. *𝙒𝙞𝙣𝙠* EMAIL TEMPLATE READY ✔ Refund ✔ Return ✔ Replacement ✔ Defective/Damage Items ✔ Inquiries ✔ Feedback 🟢 If you're vibing with the idea and believe we'd make a great team... 💌 Don’t hesitate to shoot me a 𝙩𝙖𝙞𝙡𝙤𝙧𝙚𝙙 𝙢𝙚𝙨𝙨𝙖𝙜𝙚. 📞 When works best for you to schedule a discovery call? Looking forward to speaking with you soon! 𝙈𝙖𝙮