Shanique W.
Sales Operations | Customer Success
With over 12 years of experience operating across sales, marketing, and revenue strategy, I design internal growth systems that maximize lifetime value within existing client portfolios. My focus is not acquisition; it is expansion, retention, and operational precision. I build structured revenue frameworks that transform customer bases into compounding ecosystems. I operate at the executive layer of Customer Success, aligning data, positioning, automation, and strategic account development to unlock measurable expansion without chasing new leads. Core Focus: • Revenue expansion strategy • Retention architecture & churn reduction • Strategic account optimization • Customer success operations • CRM & workflow infrastructure I don’t manage accounts. I engineer growth within them.
Earnings and projects
An estimate from an earlier read
Last 6 months: $4.5k
Billed in all: $134,398$134k
$2.2k in the last 6 months
Across 10 contracts
Earnings, last 30 days
No data since Nov 5, 2026.
Skill rankings: Top 11% in Office Design
Ranked by MRR among everyone on Upwork with the skill.
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