Jaycer G.
CSR | Technical Support Representative | Virtual Assistant
I am a highly experienced Admin Support, Customer Service, and Technical Support Specialist, skilled in problem-solving, customer retention, and troubleshooting technical issues. Ready to start ASAP, I bring care, dedication, and a proactive approach to every task, ensuring your business needs are met with efficiency and precision. I specialize in resolving complex customer issues and building lasting relationships, leveraging my expertise in customer service and technical support to deliver exceptional results. With a proven ability to manage multiple projects and handle diverse client requests, I ensure seamless workflows, whether it’s admin support, technical troubleshooting, or enhancing user satisfaction. My goal is to turn challenges into opportunities, transforming dissatisfied users into loyal advocates of your product or service. I’m seeking opportunities to apply my strong organizational skills, technical expertise, and interpersonal abilities to support your team and help elevate your customer experience.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $11k
Billed in all: $107,008$107k
$5.7k in the last 6 months
Across 10 contracts
Earnings, last 30 days
Skill rankings: Top 4% in Freelance Marketing
Ranked by MRR among everyone on Upwork with the skill.
- #9Upwork180 freelancers · 🇵🇭 #2Top 5%🇵🇭#2 of 15
- #73Freelance Marketing1,906 freelancers · 🇵🇭 #6Top 4%🇵🇭#6 of 224
- #101Customer Engagement1,530 freelancers · 🇵🇭 #40Top 7%🇵🇭#40 of 653
- #234Customer Experience2,788 freelancers · 🇵🇭 #82Top 8%🇵🇭#82 of 1,061
- #2,337Customer Service37,167 freelancers · 🇵🇭 #1,027Top 6%🇵🇭#1,027 of 18,590