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Md Monjur E.

Md Monjur E.

AI Automation & Omnichannel Expert | WhatsApp API, CRM, n8n/Make

I build AI-powered communication systems that turn scattered business messages into booked revenue. WhatsApp Business API, CRM automation, unified inboxes, and AI voice agents for hotels, staffing agencies, and service businesses. Most freelancers can wire up a single automation. I have built and run entire companies on these systems. As director of two ventures I launched from scratch in Bangladesh (Holidayzer BD Ltd, a Property Management and booking platform, and StaffedSpaces, a BPO staffing brand, both sister concerns of European and UAE parent groups), I did not just build the technology. I closed the sales, ran the operations, hired and managed the teams, and negotiated the partnerships. So when I build your systems, I build them the way an owner does: for revenue and retention, not just for a demo. What I build for clients: - Omnichannel inboxes that unify WhatsApp, Email, SMS, Telegram, and booking channels (Beds24, Booking dot com, Airbnb) into one screen, so no message is ever missed. - WhatsApp Business API automations: sales/booking confirmations, reminders, follow-ups, and 24/7 AI chat that replies in seconds. - CRM and workflow automation in GoHighLevel, n8n, and Make, wired into the tools you already use. - AI voice agents and receptionists that handle calls, qualify leads, and book appointments. - Email and SMS campaigns built to land in the inbox, not the spam folder. How I work: We start with a short call to map where messages and money leak today. I design the system, build it, test it against real conversations, and hand you something your team can run without me. Clear communication, fixed scope, no surprises. Proof: - 1,174+ hours on Upwork, 100% Job Success, ID verified. - Built communication infrastructure that handles high volumes of customer interactions every day. - Fluent English, strong on camera, and experienced running client meetings, demos, and negotiations. If you are a Property Management Company, Staffing Agency, or Service Business ready to invest in infrastructure that compounds rather than quick fixes that break next month, send me a message and tell me where your customer messages fall through the cracks. I will tell you exactly how I would fix it.

🇧🇩Dhaka, Bangladesh$50/hr100% JSS2.99 (3)Since Dec 2022

Earnings and projects

MRR
$373

Last 6 months ÷ 6

World#89,712 / 412k
🇧🇩Country#2,365 / 15.0k
Revenue, last 30 days
$0

Last 6 months: $2.2k

Total earnings
$13k

Billed in all: $14k

World#176,866 / 412k
🇧🇩Country#5,694 / 15.0k
Per project
$3.2k

$559 in the last 6 months

World#53,030 / 412k
🇧🇩Country#589 / 15.0k
Projects, last 6 months
4
25% fixed75% hourly
World#51,813 / 412k
🇧🇩Country#2,836 / 15.0k
Projects in all
4
25% fixed75% hourly
World#283,741 / 412k
🇧🇩Country#13,409 / 15.0k

Earnings, last 30 days

$13.8kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$13.4k$13.6k$13.8k$14.0kOct 8Oct 23Nov 7

Skill rankings: Top 17% in Make Build Script

Ranked by MRR among everyone on Upwork with the skill.

  1. 3Make Build Script18 freelancers · 🇧🇩 #1Top 17%
  2. #125WhatsApp472 freelancers · 🇧🇩 #5Top 26%
  3. #132Booking Management System424 freelancers · 🇧🇩 #4Top 31%
  4. #173Property Management Software491 freelancers · 🇧🇩 #5Top 35%
  5. #198Hospitality & Tourism814 freelancers · 🇧🇩 #2Top 24%
  6. #254Conversational AI782 freelancers · 🇧🇩 #8Top 32%
  7. #685Property Management2,036 freelancers · 🇧🇩 #6Top 34%
  8. #789Chatbot Development3,106 freelancers · 🇧🇩 #16Top 25%