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Joanna Viktoria S.
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Joanna Viktoria S.

Operations Architect | Founder| Scaling Systems & Profit Optimization

Your company is growing, but your leadership bandwidth is pushed to the limit. You have the team and the revenue, but instead of focusing on long term strategy, market expansion, or exit positioning, you are stuck refereeing internal friction and managing daily ad hoc bottlenecks. I architect the operational systems, automated workflows, and team structures that allow companies to scale predictably or prepare for a highly profitable sale. As a Fractional/Interim COO and Operations Architect, I step into high growth SaaS, Finance, and complex tech ecosystems to solve structural chaos using three core levers: 1. Connecting fractured technical systems and automating workflows so your data and tools talk to each other without human friction. 2. Restructuring compensation models, optimizing hiring frameworks, and leading people to high performance without reactive management styles. 3. Seeing the hidden leaks in your current operations, finding the missing synergies, and closing the structural deals required to capture that money. --- Past clients snippets • Scaled a high growth company from $400K to $1.6M in revenue in under 12 months by completely restructuring team operations, optimizing the hiring pipeline, and redesigning the incentive/payment architecture. • Handled complex, high-stakes operational transitions for founders looking to step back from daily operations or maximize valuation for an acquisition. --- HOW WE WORK TOGETHER Because I operate at a high strategic level, my onboarding is rapid and designed to protect your time: • Week 1: Deep Dive Diagnostic & Audit (Systems, Team, & Bottlenecks) • Week 2: The Operational Blueprint (Identifying revenue leaks & synergy opportunities) • Week 3 & Beyond: Active Leadership & Execution (Running alignment meetings, deploying automations, restructuring team metrics) If you are a founder ready to hand over the operational reins to a fast, strategic leader who can scale your vision beyond recognition let’s talk.

🇨🇦Vancouver, Canada$100/hr100% JSS4.97 (16)Since Dec 2022

Earnings and projects

MRR
$1.3k

Last 6 months ÷ 6

World#37,367 / 412k
🇨🇦Country#656 / 7,133
Revenue, last 30 days
$0

Last 6 months: $7.8k

Total earnings
$107k

Billed in all: $113k

World#36,129 / 412k
🇨🇦Country#785 / 7,133
Per project
$3.8k

$1.6k in the last 6 months

World#44,781 / 412k
🇨🇦Country#768 / 7,133
Projects, last 6 months
5

Across 6 contracts

17% fixed83% hourly
World#41,746 / 412k
🇨🇦Country#656 / 7,133
Projects in all
28

Across 32 contracts

25% fixed75% hourly
World#103,224 / 412k
🇨🇦Country#1,881 / 7,133

Earnings, last 30 days

$113kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$110k$112k$114k$116kOct 8Oct 23Nov 7

Skill rankings: Top 6% in Psychology

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