Joanna Viktoria S.
Operations Architect | Founder| Scaling Systems & Profit Optimization
Your company is growing, but your leadership bandwidth is pushed to the limit. You have the team and the revenue, but instead of focusing on long term strategy, market expansion, or exit positioning, you are stuck refereeing internal friction and managing daily ad hoc bottlenecks. I architect the operational systems, automated workflows, and team structures that allow companies to scale predictably or prepare for a highly profitable sale. As a Fractional/Interim COO and Operations Architect, I step into high growth SaaS, Finance, and complex tech ecosystems to solve structural chaos using three core levers: 1. Connecting fractured technical systems and automating workflows so your data and tools talk to each other without human friction. 2. Restructuring compensation models, optimizing hiring frameworks, and leading people to high performance without reactive management styles. 3. Seeing the hidden leaks in your current operations, finding the missing synergies, and closing the structural deals required to capture that money. --- Past clients snippets • Scaled a high growth company from $400K to $1.6M in revenue in under 12 months by completely restructuring team operations, optimizing the hiring pipeline, and redesigning the incentive/payment architecture. • Handled complex, high-stakes operational transitions for founders looking to step back from daily operations or maximize valuation for an acquisition. --- HOW WE WORK TOGETHER Because I operate at a high strategic level, my onboarding is rapid and designed to protect your time: • Week 1: Deep Dive Diagnostic & Audit (Systems, Team, & Bottlenecks) • Week 2: The Operational Blueprint (Identifying revenue leaks & synergy opportunities) • Week 3 & Beyond: Active Leadership & Execution (Running alignment meetings, deploying automations, restructuring team metrics) If you are a founder ready to hand over the operational reins to a fast, strategic leader who can scale your vision beyond recognition let’s talk.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $7.8k
Billed in all: $112,824$113k
$1.6k in the last 6 months
Across 6 contracts
Across 32 contracts
Earnings, last 30 days
Skill rankings: Top 6% in Psychology
Ranked by MRR among everyone on Upwork with the skill.
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