Jerald S.

My name is Jerald, and I'm passionate about resolving customer concerns and provide them world class customer experience. I recently worked as Team Lead Supervisor under a U.S food delivery service where I practice the following skills on a daily basis: -Meet and exceed client targets. -Manage and develop team members not only with their performance but as well as overall personality to develop and become the next leaders. -Perform admin task such as email scrubbing, Weekly and monthly performance report, coachings and team members task completion.