Chance C.

As a seasoned Technical Support Engineer with a rich background in systems administration, I bring a comprehensive skill set and a deep passion for technology to the table. My journey in the IT field is marked by roles at notable organizations like Red Hat and Lockheed Martin, where I honed my expertise in a variety of technical domains. Main Areas of Expertise: * Technical Support and Customer Advocacy: Proficient in diagnosing and resolving complex technical issues, ensuring customer success and satisfaction. * Systems Administration: Experienced in building and maintaining secure computing platforms, with a focus on leveraging Red Hat and Red Hat-based technologies. * Project Leadership: Skilled in quarterbacking projects, coordinating effectively between engineers, SMEs, and developers to achieve desired outcomes. Main Tech Stack: * Operating Systems: Enterprise Linux (RHEL, CentOS, AlmaLinux, Rocky Linux, CentOS Stream) * Configuration Management & Automation: Ansible, Docker, Podman, Foreman/Satellite 6, Proxmox * Security & Networking: SELinux, Kerberos, SSSD, PAM, Samba/Winbind, DNS, PKI * Development & Version Control: Git SCM (GitHub/GitLab/Bitbucket), Python, Bash/Shell Scripting