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Nikola R.
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Nikola R.

CRM Expert - Braze, Salesforce, MoEngage | Ecommerce | Amazon FBA

🚀 CRM & Braze Expert | Customer Engagement & Lifecycle Marketing Specialist Looking to maximize customer engagement, optimize lifecycle journeys, and boost marketing ROI? You’ve come to the right place. With years of experience in CRM strategy and execution, I specialize in Braze and other customer engagement platforms, helping brands craft personalized, data-driven campaigns that increase retention, revenue, and customer satisfaction. My approach blends: ✅ Analytical Precision – I dive deep into data to refine audience segmentation, A/B test campaigns, and uncover insights that drive performance. ✅ Technical Expertise – Whether it's setting up event-based automation, optimizing Braze Canvas flows, or troubleshooting CRM integrations, I handle it all. ✅ Creative Strategy – I don’t just focus on numbers; I craft compelling, personalized messaging that resonates with your audience and enhances engagement. From email, push, and in-app messaging to multi-channel marketing automation, I ensure every campaign is optimized for impact. If you're looking for a results-driven CRM expert to elevate your customer engagement strategy, let’s connect! 💬 Let’s discuss how I can help your business grow. 🚀

🇸🇬Singapore, Singapore$88/hr100% JSS5.00 (4)Since Dec 2022

Earnings and projects

MRR (estimate)
≈$2.4k

An estimate from an earlier read

World#17,231 / 412k
🇸🇬Country#22 / 486
Revenue, last 30 days
$5.9k

Last 6 months: $15k

World#4,180 / 412k
🇸🇬Country#6 / 486
Total earnings
$30k

Billed in all: $31k

World#110,132 / 412k
🇸🇬Country#94 / 486
Per project
$3.3k

$7.3k in the last 6 months

World#50,546 / 412k
🇸🇬Country#46 / 486
Projects, last 6 months
2
50% fixed50% hourly
World#88,918 / 412k
🇸🇬Country#65 / 486
Projects in all
9

Across 11 contracts

55% fixed45% hourly
World#212,268 / 412k
🇸🇬Country#195 / 486

Earnings, last 30 days

$30.5k+$5.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$20k$25k$30k$35kOct 9Oct 24Nov 8

No data since Nov 5, 2026.

Skill rankings: Top 2% in Product Sourcing

Ranked by MRR among everyone on Upwork with the skill.

  1. #12Braze64 freelancers · 🇸🇬 #1Top 19%
  2. #30Walmart.com631 freelancers · 🇸🇬 #1Top 5%
  3. #32Product Sourcing1,305 freelancers · 🇸🇬 #1Top 2%
  4. #43Procurement991 freelancers · 🇸🇬 #1Top 4%
  5. #68Amazon Private Label1,236 freelancers · 🇸🇬 #1Top 6%
  6. #78Strategy1,499 freelancers · 🇸🇬 #1Top 5%
  7. #109Marketing Operations & Workflow1,406 freelancers · 🇸🇬 #1Top 8%
  8. #144Amazon PPC2,994 freelancers · 🇸🇬 #1Top 5%