Nikola R.
CRM Expert - Braze, Salesforce, MoEngage | Ecommerce | Amazon FBA
🚀 CRM & Braze Expert | Customer Engagement & Lifecycle Marketing Specialist Looking to maximize customer engagement, optimize lifecycle journeys, and boost marketing ROI? You’ve come to the right place. With years of experience in CRM strategy and execution, I specialize in Braze and other customer engagement platforms, helping brands craft personalized, data-driven campaigns that increase retention, revenue, and customer satisfaction. My approach blends: ✅ Analytical Precision – I dive deep into data to refine audience segmentation, A/B test campaigns, and uncover insights that drive performance. ✅ Technical Expertise – Whether it's setting up event-based automation, optimizing Braze Canvas flows, or troubleshooting CRM integrations, I handle it all. ✅ Creative Strategy – I don’t just focus on numbers; I craft compelling, personalized messaging that resonates with your audience and enhances engagement. From email, push, and in-app messaging to multi-channel marketing automation, I ensure every campaign is optimized for impact. If you're looking for a results-driven CRM expert to elevate your customer engagement strategy, let’s connect! 💬 Let’s discuss how I can help your business grow. 🚀
Earnings and projects
An estimate from an earlier read
Last 6 months: $15k
Billed in all: $30,502$31k
$7.3k in the last 6 months
Across 11 contracts
Earnings, last 30 days
No data since Nov 5, 2026.
Skill rankings: Top 2% in Product Sourcing
Ranked by MRR among everyone on Upwork with the skill.
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