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Jennie Ann A.

Jennie Ann A.

Customer Service Associate

I was a customer service associate for almost 5 years. I handled billing and sales department and been part of Loyalty and Retention Department of an International Telco Company (AT&T) and Legal Templates.com. Awarded as top agent multiple times for meeting all the metrics. I have experience in assisting the customer via different channel (chat, email and phone).

🇵🇭Taguig, Philippines$10/hr90% JSS5.00 (1)Since Dec 2022
GlobeUpwork

Earnings and projects

MRR
$1.4k

Last 6 months ÷ 6

World#33,508 / 412k
🇵🇭Country#5,071 / 56.3k
Revenue, last 30 days
$1.1k

Last 6 months: $8.7k

World#38,719 / 412k
🇵🇭Country#7,420 / 56.3k
Total earnings
$27k

Billed in all: $29k

World#116,959 / 412k
🇵🇭Country#19,247 / 56.3k
Per project
$9.1k

$2.2k in the last 6 months

World#17,788 / 412k
🇵🇭Country#4,142 / 56.3k
Projects, last 6 months
4
0% fixed100% hourly
World#51,813 / 412k
🇵🇭Country#3,668 / 56.3k
Projects in all
3

Across 8 contracts

0% fixed100% hourly
World#304,140 / 412k
🇵🇭Country#31,917 / 56.3k

Earnings, last 30 days

$29.3k+$1.1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$28k$29k$30kOct 8Oct 23Nov 7

Skill rankings: Top 5% in Typing

Ranked by MRR among everyone on Upwork with the skill.

  1. #15Taxation156 freelancers · 🇵🇭 #1Top 10%
  2. #164Customer Engagement1,530 freelancers · 🇵🇭 #75Top 11%
  3. #199Computer Skills2,550 freelancers · 🇵🇭 #107Top 8%
  4. #203Freshdesk1,321 freelancers · 🇵🇭 #109Top 15%
  5. #257Typing5,170 freelancers · 🇵🇭 #108Top 5%
  6. #340Customer Retention2,511 freelancers · 🇵🇭 #123Top 14%
  7. #357Payroll Accounting2,679 freelancers · 🇵🇭 #91Top 13%
  8. #375Order Tracking2,668 freelancers · 🇵🇭 #258Top 14%