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Isaac M.

Isaac M.

Customer service representative - Phone

Graduate in Electronic Engineering and Telecommunications (pending thesis defense to finalize degree) with experience in customer service and technical support. Skilled in problem-solving, multitasking, and delivering clear, effective solutions while maintaining professionalism in client interactions and team settings. Bilingual in Spanish and English, with strong organizational and interpersonal skills to support clients and collaborate effectively with colleagues. Committed to providing reliable assistance, whether it's helping clients, following directions, or contributing to team goals.

🇳🇮Managua, Nicaragua$10/hr80% JSS5.00 (1)Since Dec 2022

Earnings and projects

MRR
$1.7k

Last 6 months ÷ 6

World#28,058 / 412k
🇳🇮Country#132 / 1,207
Revenue, last 30 days
$1.6k

Last 6 months: $10k

World#27,218 / 412k
🇳🇮Country#148 / 1,207
Total earnings
$37k

Billed in all: $39k

World#95,891 / 412k
🇳🇮Country#365 / 1,207
Per project
$18k

$5.1k in the last 6 months

World#6,753 / 412k
🇳🇮Country#47 / 1,207
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇳🇮Country#106 / 1,207
Projects in all
2

Across 3 contracts

0% fixed100% hourly
World#328,886 / 412k
🇳🇮Country#486 / 1,207

Earnings, last 30 days

$38.8k+$1.6k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$37k$38k$39kOct 8Oct 23Nov 7

Skill rankings: Top 4% in English

Ranked by MRR among everyone on Upwork with the skill.

  1. #58Cold Call913 freelancers · 🇳🇮 #2Top 6%
  2. #192Spanish3,288 freelancers · 🇳🇮 #4Top 6%
  3. #519Phone Support5,089 freelancers · 🇳🇮 #7Top 10%
  4. #754English17,148 freelancers · 🇳🇮 #7Top 4%
  5. #2,931Customer Service37,167 freelancers · 🇳🇮 #59Top 8%