Christian Jay B.
Customer Service Professional - Customer Retention/Increase Sales
✅✅✅✅✅ As a Customer Service Representative, I am fully equipped with the following skills and experience: - Chat Support - Social Media Managing - Customer Retention - Technical Support - Inbound/Outbound Call - Appointment Scheduling - Customer De-escalation - Lead Generation - Email Management - Account Managing - Admin Support - Receptionist I am a pro at using these tools: - Zendesk - Shopify - Avaya Phone - Atlas - Salesforce - ACSR - Shopify - Einstein 360 - Eyebeam - Microsoft Suite - Google Suite - Microsoft Excel - Monday.com - Business Manager - Intercom - Twelve Touch - ClickUp - Ring Central - Skool - Slack - Zoho - Sales SIQ Communication is vital for me. I value honesty and integrity as well. I would like to use these experiences and skills that I have in your company and would like to add value to it. Let's chat! My email is [email protected] Can't wait to see you! ⭐⭐⭐⭐⭐ Best, Chris
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $6.9k
Billed in all: $38,030$38k
$6.9k in the last 6 months
Across 3 contracts
Earnings, last 30 days
Skill rankings: Top 12% in Email
Ranked by MRR among everyone on Upwork with the skill.
- #5Broadcast Advertising31 freelancers · 🇵🇭 #1Top 16%🇵🇭#1 of 3
- #169Email1,368 freelancers · 🇵🇭 #73Top 12%🇵🇭#73 of 514
- #173Outbound Call1,218 freelancers · 🇵🇭 #93Top 14%🇵🇭#93 of 657
- #186Receptionist Skills1,446 freelancers · 🇵🇭 #72Top 13%🇵🇭#72 of 533
- #225Inbound Inquiry1,295 freelancers · 🇵🇭 #129Top 17%🇵🇭#129 of 784
- #261Troubleshooting1,460 freelancers · 🇵🇭 #87Top 18%🇵🇭#87 of 483
- #479Account Management3,086 freelancers · 🇵🇭 #138Top 16%🇵🇭#138 of 812
- #742Customer Satisfaction3,986 freelancers · 🇵🇭 #359Top 19%🇵🇭#359 of 1,816