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Christian Jay B.
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Christian Jay B.

Customer Service Professional - Customer Retention/Increase Sales

✅✅✅✅✅ As a Customer Service Representative, I am fully equipped with the following skills and experience: - Chat Support - Social Media Managing - Customer Retention - Technical Support - Inbound/Outbound Call - Appointment Scheduling - Customer De-escalation - Lead Generation - Email Management - Account Managing - Admin Support - Receptionist I am a pro at using these tools: - Zendesk - Shopify - Avaya Phone - Atlas - Salesforce - ACSR - Shopify - Einstein 360 - Eyebeam - Microsoft Suite - Google Suite - Microsoft Excel - Monday.com - Business Manager - Intercom - Twelve Touch - ClickUp - Ring Central - Skool - Slack - Zoho - Sales SIQ Communication is vital for me. I value honesty and integrity as well. I would like to use these experiences and skills that I have in your company and would like to add value to it. Let's chat! My email is [email protected] Can't wait to see you! ⭐⭐⭐⭐⭐ Best, Chris

🇵🇭Taguma, Philippines$6/hr100% JSS5.00 (1)Since Dec 2022

Earnings and projects

MRR
$1.1k

Last 6 months ÷ 6

World#42,443 / 412k
🇵🇭Country#7,436 / 56.3k
Revenue, last 30 days
$1.2k

Last 6 months: $6.9k

Total earnings
$36k

Billed in all: $38k

World#97,427 / 412k
🇵🇭Country#15,828 / 56.3k
Per project
$18k

$6.9k in the last 6 months

World#6,997 / 412k
🇵🇭Country#1,432 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
2

Across 3 contracts

0% fixed100% hourly
World#328,886 / 412k
🇵🇭Country#36,738 / 56.3k

Earnings, last 30 days

$38k+$1.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$36k$37k$38k$39kOct 8Oct 23Nov 7

Skill rankings: Top 12% in Email

Ranked by MRR among everyone on Upwork with the skill.

  1. #5Broadcast Advertising31 freelancers · 🇵🇭 #1Top 16%
  2. #169Email1,368 freelancers · 🇵🇭 #73Top 12%
  3. #173Outbound Call1,218 freelancers · 🇵🇭 #93Top 14%
  4. #186Receptionist Skills1,446 freelancers · 🇵🇭 #72Top 13%
  5. #225Inbound Inquiry1,295 freelancers · 🇵🇭 #129Top 17%
  6. #261Troubleshooting1,460 freelancers · 🇵🇭 #87Top 18%
  7. #479Account Management3,086 freelancers · 🇵🇭 #138Top 16%
  8. #742Customer Satisfaction3,986 freelancers · 🇵🇭 #359Top 19%