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Taina R.
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Taina R.

Operations & Project Management | Business Optimization & Auditing

Do you want your business to run smoothly — with clear processes, efficient systems, and full compliance? I help organizations streamline operations, document workflows, and build scalable systems that increase efficiency and reduce risks. As a PMP-certified Project & Operations Manager with over 10 years of experience across consulting, energy, and construction sectors, I specialize in translating complexity into clarity. My clients come to me when they need: ✅ SOPs and Process Documentation – clear, practical procedures that your team can actually use. ✅ Process Mapping & Optimization – identify bottlenecks, simplify workflows, and align responsibilities. ✅ Internal Auditing & Compliance Support – ISO 9001 / ISO 14001 audits and readiness assessments. ✅ Project & Operations Management Systems – ensure every project stays on track, compliant, and aligned with business goals. 💡 What You Get When Working With Me: - Well-structured and actionable process documentation - Improved team coordination and accountability - Measurable operational performance improvements - A trusted partner who communicates clearly and delivers on time My approach combines engineering discipline, project management rigor, and systems thinking to help you build a foundation for sustainable growth. 📩 Let’s connect! Whether you need help creating SOPs, improving business processes, or conducting audits, I’ll help you design systems that empower your team and scale your operations confidently.

🇨🇦Calgary, Canada$90/hr100% JSS4.96 (3)Since Dec 2022

Earnings and projects

MRR
$92

Last 6 months ÷ 6

World#136,972 / 412k
🇨🇦Country#1,997 / 7,134
Revenue, last 30 days
$0

Last 6 months: $554

Total earnings
$2.6k

Billed in all: $2.7k

World#311,213 / 412k
🇨🇦Country#5,457 / 7,134
Per project
$432

$554 in the last 6 months

World#196,686 / 412k
🇨🇦Country#3,690 / 7,134
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇨🇦Country#1,897 / 7,134
Projects in all
6
33% fixed67% hourly
World#250,292 / 412k
🇨🇦Country#4,393 / 7,134

Earnings, last 30 days

$2.7kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$2,600$2,650$2,700$2,750Oct 9Oct 24Nov 8

Skill rankings: Top 31% in Continuous Improvement

Ranked by MRR among everyone on Upwork with the skill.

  1. #34ISO 1400175 freelancers · 🇨🇦 #1Top 45%
  2. #61Process Engineering199 freelancers · 🇨🇦 #4Top 31%
  3. #81ISO 9001219 freelancers · 🇨🇦 #1Top 37%
  4. #98Continuous Improvement320 freelancers · 🇨🇦 #3Top 31%
  5. #142Process Design404 freelancers · 🇨🇦 #4Top 35%
  6. #224Internal Auditing583 freelancers · 🇨🇦 #4Top 38%
  7. #402Process Documentation883 freelancers · 🇨🇦 #6Top 46%
  8. #1,166Process Improvement2,840 freelancers · 🇨🇦 #21Top 41%