Allan Lea C.

Versatile VA | Lead Management & Research Pro | Client Support Expert

I’m a systematic and results-driven Virtual Assistant with over a decade of experience in customer service management. My journey in the BPO industry, combined with my background in customer support for top brands, has equipped me with a strong foundation in delivering quality service with integrity at all times. My Experiences: -Customer Support Expertise: Since 2007, I’ve worked with renowned companies like Adobe Systems-NA and AT&T Uverse, providing technical and customer support, focusing on excellence and efficiency. -Financial Services Background: As a Customer Response Unit Officer for Loans.com.au (Firstmac Group) which is Australia’s largest non-bank lender, I spent three years handling live chats, processing home and car loans, and ensuring a smooth customer experience. -Virtual Assistance since 2018: My transition to a Virtual Assistant role has honed my skills in being adaptable, resourceful, and reliable. I bring a well-rounded skill set to the table. I also have meticulous attention to detail and organizational skills. I’m looking for long-term collaborations where I can contribute to the success and growth of your company. In every task that I do, I ensure that QUALITY is top priority and working with INTEGRITY is a MUST. If you’re seeking for a reliable and seasoned Virtual Assistant who will help drive your business forward, let’s connect! Feel free to send me an email or message to discuss how I can assist you and your team.