Ana Angelika B.

Supply Chain & Order Management Specialist with 3+ years of experience supporting US-based promotional products distributors and e-commerce businesses. I specialize in managing the complete order lifecycle, from product sourcing and quotation support to purchase order processing, vendor coordination, production tracking, logistics management, and customer communication. My goal is to ensure orders are processed accurately, delivered on time, and supported with excellent customer service. Throughout my career, I have worked closely with suppliers, freight carriers, sales teams, and customers to coordinate orders, resolve issues, track shipments, and maintain smooth day-to-day operations. My areas of expertise include: • Order Management & Processing • Supply Chain Coordination • Vendor & Supplier Management • Purchase Order Creation & Tracking • Logistics & Shipment Coordination • Production Tracking & Reporting • Customer Service & Client Communication • Product Sourcing & Quotation Support • Inventory & Fulfillment Support • Promotional Products Operations Tools & Platforms: • MStar • Webstar • SAGE web/ SAGE member • Gaviti • Ariba • Microsoft Excel • Google Workspace • UPS, FedEx, DHL, USPS I am highly organized, detail-oriented, and proactive, with a proven ability to manage multiple projects and deadlines while maintaining accuracy and strong communication. Whether supporting promotional products, supply chain operations, logistics, or customer service, I am committed to delivering reliable results and exceptional support.