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Andrea B.
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Andrea B.

Virtual Assistant, Insurance agent P&C, Onboarding and customer Serv.

Hi! I’m Andrea, a bilingual professional with 4+ years of experience in Customer Service, HR and onboarding, Insurance P&C, Sales, executive/Virtual Assistance, Data Entry, and customer service Manager. I’m tech-savvy, fast-learning, and highly organized, with a positive attitude and a strong focus on delivering excellent customer experiences. I work from a quiet, fully equipped home office with dual monitors, ready to handle multiple tasks efficiently and under pressure. 💼 What I Bring to Your Team: ✅ Friendly, empathetic, and professional communication ✅ Strong multitasking and problem-solving abilities ✅ Excellent time management and accountability ✅ Expertise in CRM tools like Notion, Zoho, Shopify, Go High Level, Salesforce, Zendesk, Help Desk, RingCentral, Lightspeed, Agency Zoom, Hawksoft, Ibinderbook, QQ Catalyst, HubSpot, CCC One, GoTo, Quickbooks and more ✅ Quick adaptability to new systems and workflows ✅ Reliable remote setup for uninterrupted productivity Let’s work together to elevate your customer experience and help your business grow with consistency, quality, and care!

🇳🇮Managua, Nicaragua$9/hr100% JSS4.79 (6)Since Jan 2023

Earnings and projects

MRR
$4.9k

Last 6 months ÷ 6

World#5,499 / 412k
🇳🇮Country#8 / 1,207
Revenue, last 30 days
$4.9k

Last 6 months: $30k

World#5,709 / 412k
🇳🇮Country#12 / 1,207
Total earnings
$98k
World#42,167 / 412k
🇳🇮Country#114 / 1,207
Per project
$6.1k

$3.7k in the last 6 months

World#29,524 / 412k
🇳🇮Country#170 / 1,207
Projects, last 6 months
8
0% fixed100% hourly
World#24,499 / 412k
🇳🇮Country#10 / 1,207
Projects in all
16

Across 24 contracts

4% fixed96% hourly
World#155,091 / 412k
🇳🇮Country#94 / 1,207

Earnings, last 30 days

$98.2k+$4.9k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$92.5k$95.0k$97.5k$100.0kOct 9Oct 24Nov 8

Skill rankings: 🇳🇮#1 in 1 skill of 6 in Nicaragua

Rarest: top 0.66% in Customer Service, of 604. Ranked by MRR among everyone in Nicaragua with the skill. 2 skills with fewer than 10 freelancers aren't counted.

  1. 1Phone Communication125 freelancersTop 0.80%
  2. 2Microsoft Office111 freelancersTop 2%
  3. 3Microsoft Excel168 freelancersTop 2%
  4. #4Customer Service604 freelancersTop 0.66%
  5. #1Resolves Conflict5 freelancers#1 of 5
  6. #1Journal Technologies eCourt1 freelancer#1 of 1