Skip to content
BackNov 7
Britney L.
Upwork badge

Britney L.

Customer Service VA | Appointment Setter | Executive Assistant

Hi! I’m a dedicated and detail-oriented Virtual Assistant with over 5 years of experience providing customer service, administrative support, appointment setting, email management, property management assistance, executive support, dispatch coordination, and data entry for businesses in the US, Australia, New Zealand, and Singapore. I’ve worked with companies in property management, real estate, garage door repair, eCommerce (Shopify), healthcare, insurance, temporary accommodation, manufacturing, and customer support, helping business owners save time, improve customer satisfaction, and keep daily operations running smoothly. I take pride in being reliable, organized, and proactive. Whether it’s answering customer inquiries, scheduling appointments, managing emails, handling administrative tasks, or supporting executives, I always ensure every task is completed accurately and on time. ⸻ Here’s How I Can Help Your Business ✅ Customer Service (Phone, Email & Chat) ✅ Appointment Setting & Calendar Management ✅ Executive & Administrative Assistance ✅ Property Management Support ✅ Tenant & Guest Communication ✅ Email & Inbox Management ✅ Data Entry & CRM Management ✅ Order Processing (Shopify) ✅ Dispatch Coordination ✅ Customer Follow-ups ✅ Lead Qualification ✅ Cold Calling ✅ Scheduling & Coordination ✅ Documentation & File Management ✅ Invoice Processing ✅ Research ✅ Social Media Support ✅ Report Preparation ✅ Client Communication ⸻ Industries I’ve Worked With • Property Management • Real Estate • Airbnb / Temporary Accommodation • Garage Door Repair • Healthcare & Insurance • Manufacturing • Customer Support • Executive Administration ⸻ Tools I’m Familiar With • Workiz • Shopify • Google Workspace • Microsoft Office • Microsoft Excel • Microsoft Word • Google Sheets • Google Docs • Gmail • Outlook • Slack • Zoom • Microsoft Teams • WhatsApp • Facebook Business Suite • Canva • CRM Systems • Calendar Management Tools • Email Management Systems Looking for a Virtual Assistant who requires minimal supervision, learns quickly, and genuinely cares about your business? I bring over 5 years of experience supporting clients across customer service, executive assistance, property management, appointment setting, email support, dispatch coordination, and administrative tasks. I’m proactive, dependable, and committed to helping your business operate more efficiently. Let’s connect and discuss how I can support your goals!

🇵🇭Mandaue City, Philippines$6/hr100% JSS5.00 (2)Since Jan 2023

Earnings and projects

MRR
$122

Last 6 months ÷ 6

World#129,673 / 412k
🇵🇭Country#21,578 / 56.3k
Revenue, last 30 days
$0

Last 6 months: $729

Total earnings
$2.6k

Billed in all: $2.8k

World#309,929 / 412k
🇵🇭Country#46,365 / 56.3k
Per project
$328

$243 in the last 6 months

World#223,014 / 412k
🇵🇭Country#31,536 / 56.3k
Projects, last 6 months
3

Across 5 contracts

40% fixed60% hourly
World#66,479 / 412k
🇵🇭Country#5,298 / 56.3k
Projects in all
8

Across 20 contracts

15% fixed85% hourly
World#223,560 / 412k
🇵🇭Country#19,769 / 56.3k

Earnings, last 30 days

$2.8kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$2,750$2,800$2,850$2,900Oct 8Oct 23Nov 7

Skill rankings: Top 27% in Business Management

Ranked by MRR among everyone on Upwork with the skill.

  1. #31Google Assistant105 freelancers · 🇵🇭 #8Top 30%
  2. #290Instagram Post681 freelancers · 🇵🇭 #46Top 43%
  3. #472Real Estate Lead Generation1,080 freelancers · 🇵🇭 #87Top 44%
  4. #761Business Management2,777 freelancers · 🇵🇭 #180Top 27%
  5. #772Email List2,144 freelancers · 🇵🇭 #57Top 36%
  6. #1,372Appointment Scheduling3,126 freelancers · 🇵🇭 #581Top 44%
  7. #1,414LinkedIn Lead Generation3,817 freelancers · 🇵🇭 #174Top 37%
  8. #1,838Management Skills6,116 freelancers · 🇵🇭 #733Top 30%