Britney L.
Customer Service VA | Appointment Setter | Executive Assistant
Hi! I’m a dedicated and detail-oriented Virtual Assistant with over 5 years of experience providing customer service, administrative support, appointment setting, email management, property management assistance, executive support, dispatch coordination, and data entry for businesses in the US, Australia, New Zealand, and Singapore. I’ve worked with companies in property management, real estate, garage door repair, eCommerce (Shopify), healthcare, insurance, temporary accommodation, manufacturing, and customer support, helping business owners save time, improve customer satisfaction, and keep daily operations running smoothly. I take pride in being reliable, organized, and proactive. Whether it’s answering customer inquiries, scheduling appointments, managing emails, handling administrative tasks, or supporting executives, I always ensure every task is completed accurately and on time. ⸻ Here’s How I Can Help Your Business ✅ Customer Service (Phone, Email & Chat) ✅ Appointment Setting & Calendar Management ✅ Executive & Administrative Assistance ✅ Property Management Support ✅ Tenant & Guest Communication ✅ Email & Inbox Management ✅ Data Entry & CRM Management ✅ Order Processing (Shopify) ✅ Dispatch Coordination ✅ Customer Follow-ups ✅ Lead Qualification ✅ Cold Calling ✅ Scheduling & Coordination ✅ Documentation & File Management ✅ Invoice Processing ✅ Research ✅ Social Media Support ✅ Report Preparation ✅ Client Communication ⸻ Industries I’ve Worked With • Property Management • Real Estate • Airbnb / Temporary Accommodation • Garage Door Repair • Healthcare & Insurance • Manufacturing • Customer Support • Executive Administration ⸻ Tools I’m Familiar With • Workiz • Shopify • Google Workspace • Microsoft Office • Microsoft Excel • Microsoft Word • Google Sheets • Google Docs • Gmail • Outlook • Slack • Zoom • Microsoft Teams • WhatsApp • Facebook Business Suite • Canva • CRM Systems • Calendar Management Tools • Email Management Systems Looking for a Virtual Assistant who requires minimal supervision, learns quickly, and genuinely cares about your business? I bring over 5 years of experience supporting clients across customer service, executive assistance, property management, appointment setting, email support, dispatch coordination, and administrative tasks. I’m proactive, dependable, and committed to helping your business operate more efficiently. Let’s connect and discuss how I can support your goals!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $729
Billed in all: $2,827$2.8k
$243 in the last 6 months
Across 5 contracts
Across 20 contracts
Earnings, last 30 days
Skill rankings: Top 27% in Business Management
Ranked by MRR among everyone on Upwork with the skill.
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