Nurwana M.

Operations & Admin Assistant | ServiceM8 | Splose | Health Coach

Hi, I’m Wana, your reliable Virtual Assistant who helps business owners stay organised, close more leads, and free up their time to focus on growth. With several years of experience supporting entrepreneurs and growing businesses, I specialise in executive and administrative support, lead generation, cold calling, and customer relationship management. I’m proactive, detail-oriented, and always focused on making your day-to-day operations smoother and more efficient. What sets me apart is my unique background as a Registered Nutritionist-Dietitian with experience in Health, Wellness, and Fitness Coaching. This gives me a strong understanding of client communication, accountability, data tracking, and results-based support especially valuable for health, wellness, coaching, and service-based businesses. 🔹 How I Can Support Your Business 📌 Executive & Administrative Support – inbox management, scheduling, documentation, and task coordination 📅 Calendar & Email Management – keeping you organised, responsive, and on track 📞 Appointment Setting & Scheduling – booking qualified leads and managing follow-ups 🎯 Cold Calling & Lead Generation – outreach, qualification, and CRM updates 💬 Customer Support & Client Relations – professional, empathetic communication that builds trust 📊 Data Entry & CRM Management – accurate, well-organised records 💰 Bookkeeping Support – invoices, transactions, and reports using QuickBooks & Xero 📝 Health & Wellness Admin Support – client tracking, onboarding, scheduling, and backend support for coaches 🔹 Tools & Platforms I Use 🖥 Productivity & Admin: Microsoft Office, Google Workspace 📈 CRM & Project Management: HubSpot, GoHighLevel, Asana, Monday.com, Motion, Acuity, Course Creator 360 📞 Sales & Communication: Zoom, Microsoft Teams, Outlook ☁ File Management: Google Drive, Dropbox, OneDrive 💰 Accounting: QuickBooks, Xero I’m more than just a Virtual Assistant, I’m a dependable partner who takes ownership of tasks, communicates clearly, and helps your business run efficiently behind the scenes. If you’re looking for someone who is organised, proactive, trustworthy, and easy to work with, let’s connect. I’d love to support your business and help you grow with confidence 🤝