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Ruddy Z.
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Ruddy Z.

Bilingual Customer Service | Retention Specialist | Tech Support

Hello there! 👋 I am a highly experienced Bilingual Customer Support specialist with an impressive track record spanning over 6 years in the call center industry, I've served as a Customer Service Representative in various capacities. My roles have spanned projects involving customer service, sales, interpretation, retention, and desk support. I've worked with Turo Rent-A-Car, Kindred Pest Control, Lisinsky Law Firm and Atlas fintech company showing what I can do. 🚗💼 You could review the support I offer: ✔️️ Customer Support (Email, Phone, Live Chat) ✔️️ Administrative assistant ✔️️ Scheduling appointments ✔️️ Back office task ✔️️Technical Support ✔️️ Internet & Web Research ✔️️ Data Entry ✔️️ Virtual Assistant 🚀 With a proven track record of excellence, I am here to bring my wealth of experience to meet and exceed your customer service needs. Let's work together to achieve exceptional results!

🇩🇴Santo Domingo, Dominican Republic$8/hr100% JSS4.98 (2)Since Jan 2023

Earnings and projects

MRR
$2.1k

Last 6 months ÷ 6

World#20,705 / 412k
🇩🇴Country#66 / 1,225
Revenue, last 30 days
$1.6k

Last 6 months: $13k

World#27,315 / 412k
🇩🇴Country#129 / 1,225
Total earnings
$40k

Billed in all: $42k

World#90,044 / 412k
🇩🇴Country#245 / 1,225
Per project
$6.7k

$4.3k in the last 6 months

World#25,492 / 412k
🇩🇴Country#136 / 1,225
Projects, last 6 months
3

Across 4 contracts

25% fixed75% hourly
World#66,482 / 412k
🇩🇴Country#115 / 1,225
Projects in all
6

Across 12 contracts

25% fixed75% hourly
World#250,293 / 412k
🇩🇴Country#401 / 1,225

Earnings, last 30 days

$42k+$1.6k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$40k$41k$42k$43kOct 9Oct 24Nov 8

Skill rankings: Top 1% in Computer Science

Ranked by MRR among everyone on Upwork with the skill.

  1. #6Over-the-Phone Interpreting136 freelancers · 🇩🇴 #2Top 4%
  2. #7Computer Science515 freelancers · 🇩🇴 #1Top 1%
  3. #96Spanish to English Translation1,930 freelancers · 🇩🇴 #3Top 5%
  4. #97Helpdesk1,033 freelancers · 🇩🇴 #1Top 9%
  5. #103Healthcare1,767 freelancers · 🇩🇴 #4Top 6%
  6. #115Troubleshooting1,460 freelancers · 🇩🇴 #3Top 8%
  7. #125English to Spanish Translation2,468 freelancers · 🇩🇴 #2Top 5%
  8. #134Tech & IT2,238 freelancers · 🇩🇴 #2Top 6%