Jeromo M.

I handle your data, inbox, CRM and customer chats so you can focus on growing your business. With 5,800+ hours of remote work on Upwork, I help businesses with: ✅ Data entry and database management: accurate, clean records in Excel, Google Sheets and HubSpot ✅ Data analysis and reporting: organizing data and turning it into clear summaries and reports ✅ Customer support: handling inquiries by email and chat, and resolving issues quickly and politely ✅ Virtual assistance: inbox and calendar management, research, and admin tasks, sped up with AI tools like Claude Tools: Google Sheets, Microsoft Excel, HubSpot CRM, Claude (AI assistant for drafting, research and data cleanup) Background: 4 years as a Customer Service Executive/Sales Officer at Uganda Baati Limited, handling client inquiries and keeping relationships strong 2½ years as a Data Entry Specialist at Veeva Systems, managing large volumes of data with a focus on accuracy and data integrity Why work with me: Reliable, responsive, and consistent on deadlines Clear communication, with updates before you have to ask Fast to learn new tools and systems Send me a message with your task and I'll get back to you promptly.