Kyah L.

I help service-based businesses strengthen their social media presence, organize daily operations, and implement practical AI workflows that improve productivity. My support brings content, client communication, lead management, and behind-the-scenes organization together under one dependable point of contact. My services include: • Social media management for Instagram and Facebook • Content strategy, planning, and scheduling • Branded graphics, carousels, and short-form video • Caption writing and community engagement • Client communication and email management • CRM management, lead tracking, and inquiry follow-up • Booking workflows and calendar management • AI workflow implementation and process improvement • Research, spreadsheets, and project organization I use AI tools thoughtfully to simplify repetitive tasks, improve productivity, organize information, and create more efficient workflows—while keeping communication and content aligned with each client’s voice. I’ve supported businesses across the wedding and event, real estate, mental health and wellness, entertainment, and digital media industries. I can move comfortably between creating content, communicating with potential clients, organizing leads, improving workflows, and keeping ongoing responsibilities on track. I have a 100% Job Success Score on Upwork, with $5K+ earned and more than 300 hours completed. Clients have described me as reliable, collaborative, attentive, and quick to understand their systems and brand voice. If you’re looking for long-term support from someone who brings creativity, structure, and smarter systems to your business, I’d love to connect.