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Marlene R.
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Marlene R.

Customer service representative /English teacher/ Retention Team Lead

Hi, I'm Marlene, a native Spanish speaker. I studied English at the University. My work experience started as an English teacher; then almost the last 9 years, I've been working as a customer service representative in three different companies, one as a phone agent for Cricket, then I was working with Rise Credit as a phone, email, and chat agente. Currently, I've been working with Seis a Spanish banking online app first as agent, but then as Retention Team Lead/Supervisor. I like to be responsible and do my best in every single task that I'm assigned.

🇸🇻Santa Ana, El Salvador$8/hr100% JSS5.00 (1)Since Jan 2023

Earnings and projects

MRR
$604

Last 6 months ÷ 6

World#69,950 / 412k
🇸🇻Country#236 / 839
Revenue, last 30 days
$1.4k

Last 6 months: $3.6k

World#31,724 / 412k
🇸🇻Country#124 / 839
Total earnings
$9.8k

Billed in all: $10k

World#198,151 / 412k
🇸🇻Country#475 / 839
Per project
$4.9k

$3.6k in the last 6 months

World#35,512 / 412k
🇸🇻Country#162 / 839
Projects, last 6 months
1
0% fixed100% hourly
World#128,096 / 412k
🇸🇻Country#188 / 839
Projects in all
2
0% fixed100% hourly
World#328,890 / 412k
🇸🇻Country#468 / 839

Earnings, last 30 days

$10.2k+$1.4k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$8k$9k$10k$11kOct 9Oct 24Nov 8

Skill rankings: Top 13% in Teaching

Ranked by MRR among everyone on Upwork with the skill.

  1. #43Spanish Tutoring303 freelancers · 🇸🇻 #1Top 14%
  2. #59Loan Processing183 freelancers · 🇸🇻 #1Top 32%
  3. #164Teaching1,301 freelancers · 🇸🇻 #1Top 13%
  4. #246English Tutoring1,784 freelancers · 🇸🇻 #2Top 14%
  5. #621Spanish3,288 freelancers · 🇸🇻 #17Top 19%
  6. #1,529Phone Support5,090 freelancers · 🇸🇻 #20Top 30%
  7. #1,870Phone Communication6,538 freelancers · 🇸🇻 #17Top 29%
  8. #3,225Online Chat Support11,528 freelancers · 🇸🇻 #33Top 28%