Patience Chiamaka P.

Have a project to manage, a business process to improve, or a product idea to bring to life? I help businesses turn ideas into clear plans and measurable results. I'm a Project Manager, Product & Business Analyst, and Business Operations professional with hands-on experience helping startups and growing businesses plan projects, develop products, streamline workflows, and improve operational efficiency. I work closely with founders, stakeholders, and cross-functional teams to turn business goals into actionable strategies, organized processes, and successful project deliverables. HOW I CAN HELP YOUR BUSINESS PROJECT MANAGEMENT & DELIVERY - Project planning, execution, and progress tracking - Agile project management and sprint coordination - Cross-functional team and stakeholder coordination - Task management, timelines, and milestone tracking - Risk identification, issue tracking, and reporting - Project documentation and delivery coordination PRODUCT MANAGEMENT & BUSINESS ANALYSIS - Product ideation, discovery, and feature development - Business requirements gathering and analysis - Product roadmaps, MVP planning, and feature prioritization - User stories, acceptance criteria, and product backlogs - User journeys, workflow diagrams, and process mapping - QA, UAT, and product launch readiness BUSINESS OPERATIONS & PROCESS IMPROVEMENT - Business process analysis and optimization - Standard Operating Procedures (SOPs) - Operational workflow design and documentation - Business systems organization - Team coordination and operational reporting - Process improvement and efficiency planning CRM & BUSINESS WORKFLOWS - CRM organization and pipeline management - Lead management and sales process coordination - Customer onboarding workflows - CRM data organization and reporting - Workflow mapping and automation planning - Business process documentation BUSINESS DEVELOPMENT & GROWTH OPERATIONS - Lead generation strategy and prospect research - Outreach campaign planning and coordination - Sales pipeline management - Market and competitor research - Client relationship processes - Campaign performance tracking and reporting REAL PROJECT EXPERIENCE I've worked directly with startup founders to brainstorm product features, translate ideas into functional requirements, coordinate development teams, and support implementation. One of my key projects involved designing and mapping a service provider marketplace within a property management SaaS platform, enabling property owners and managers to hire cleaners, handymen, and other service professionals. I also independently developed a product launch readiness checklist, identified critical operational gaps, and recommended a customer support process and rating system. These recommendations were approved and implemented. My experience extends beyond software development into business operations, process documentation, outreach management, and workflow improvement. TOOLS & PLATFORMS Jira | Trello | Monday .com | Airtable | Notion | Figma | Draw .io | Apollo .io | HubSpot | Google Workspace | Microsoft Office I'm continuously strengthening my expertise in CRM configuration, business systems, and workflow automation. WHAT YOU CAN EXPECT WORKING WITH ME I bring more than task coordination. I take ownership, ask the right questions, identify gaps, recommend practical solutions, and work collaboratively to achieve business goals. Whether you need someone to coordinate a complex project, develop a product concept, document your business processes, or improve your operations, I'm ready to contribute. Let's discuss your project and how I can help you move it forward.