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Janlyn S.

Janlyn S.

Customer and Tech Support VA | Sales | Enrollment Coordination

Hi, I’m Janlyn Servillon, a dedicated and adaptable professional with 5+ years of experience in technical support, customer service, and sales. I’ve worked with both local and international clients, helping them deliver smooth customer experiences, resolve complex issues, and achieve their business goals. 💬 Here’s what I bring to every project: Customer Support Expertise: Skilled in handling phone, chat, and email inquiries with empathy and efficiency. Technical Support: Experienced in troubleshooting VoIP, connectivity, and software configuration issues. Sales & Enrollment Coordination: Guided hundreds of students through enrollment and financing, meeting and exceeding conversion goals. CRM & Helpdesk Tools: Proficient in Zendesk, Salesforce, HubSpot, and Climb. Professional Communication: Clear, friendly, and persuasive — always ensuring client and customer satisfaction. I’m passionate about providing top-quality support and building strong client relationships. Whether you need help desk coverage, enrollment assistance, or remote technical support, I’m here to make your operations smoother and your customers happier. Let’s work together to exceed your targets and grow your business! 🌟

🇵🇭Camaligan, Philippines$12/hr85% JSS3.01 (2)Since Jan 2023

Earnings and projects

MRR (estimate)
≈$1.4k

An estimate from an earlier read

World#35,147 / 412k
🇵🇭Country#5,508 / 56.3k
Revenue, last 30 days
$0

Last 6 months: $8.3k

Total earnings
$34k

Billed in all: $35k

World#102,335 / 412k
🇵🇭Country#16,709 / 56.3k
Per project
$17k

$8.3k in the last 6 months

World#7,812 / 412k
🇵🇭Country#1,631 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
2
0% fixed100% hourly
World#328,886 / 412k
🇵🇭Country#36,738 / 56.3k

Earnings, last 30 days

$35.3kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$34.5k$35.0k$35.5k$36.0kOct 9Oct 24Nov 8

No data since Nov 5, 2026.

Skill rankings: Top 7% in VoIP PBX

Ranked by MRR among everyone on Upwork with the skill.

  1. #6VoIP PBX85 freelancers · 🇵🇭 #1Top 7%
  2. #26RingCentral Glip201 freelancers · 🇵🇭 #14Top 13%
  3. #80Google Calendar935 freelancers · 🇵🇭 #35Top 9%
  4. #88Zoom Video Conferencing725 freelancers · 🇵🇭 #26Top 12%
  5. #135Email1,368 freelancers · 🇵🇭 #53Top 10%
  6. #208Ticketing System1,296 freelancers · 🇵🇭 #92Top 16%
  7. #406Email Management4,968 freelancers · 🇵🇭 #197Top 8%
  8. #513Appointment Setting5,158 freelancers · 🇵🇭 #231Top 10%