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Abdullah A.

Abdullah A.

Customer Support Assistant - Business Response Caller

🏆 B2B & B2C Telemarketer | Cold Calling | Appointment Setting | CSR Specialist ⭐ 5+ Years Experience | 💯 Results-Driven | 📞 High Conversion Focus Are you looking for a confident, persuasive, and experienced telemarketer or call center professional who can generate leads, close deals, and represent your business professionally on calls? With over 5 years of hands-on experience, I specialize in outbound calling, inbound customer support, appointment setting, and industry-specific calling campaigns across HVAC, Real Estate, Insurance, Medical, and Home Improvement services. I don’t just make calls. I drive conversations that convert into revenue. 💎 CORE EXPERTISE 📞 Telemarketing & Sales (B2B & B2C) ✅ Cold Calling & Warm Calling ✅ Lead Generation & Qualification ✅ Appointment Setting & Calendar Management ✅ Script-Based & Consultative Selling ✅ Follow-ups & Closing Support 🏠 Industry Experience ✅ HVAC (Lead Generation, Service Booking, Maintenance Calls) ✅ Real Estate (Investor Leads, Seller Leads, FSBO, Appointment Setting) ✅ Insurance (Auto, Health, Life. Quotes & Lead Qualification) ✅ Medical (Patient Calling, Scheduling, Billing Follow-ups) ✅ Home Improvement (Roofing, Solar, Remodeling, Plumbing Campaigns) 📞 Customer Support Representative (CSR) ✅ Inbound & Outbound Call Handling ✅ Customer Inquiry Resolution ✅ Complaint Handling & Retention ✅ Call Documentation & CRM Updates 💳 Medical Billing & Insurance Calling ✅ Insurance Verification & Eligibility Checks ✅ Claims Follow-ups & Denial Management ✅ Payment Posting & Patient Billing Support ✅ Coordination with Providers & Insurance Companies 💎 TOOLS & SYSTEMS ✔ Dialers: RingCentral, Google Voice, Vicidial, Mojo, CallTools ✔ CRM: Salesforce, HubSpot, Zoho, Podio ✔ Data & Reporting: Google Sheets, Excel 💎 WHY CHOOSE ME? I bring more than just experience - I bring results: ✨ Strong American/Neutral accent & professional call handling ✨ Proven ability to convert leads into appointments/sales ✨ High energy, confidence, and objection-handling skills ✨ Reliable, punctual, and performance-focused ✨ Able to adapt to scripts or create effective call flows 📩 Let’s Grow Your Business Whether you need someone to generate leads, set appointments, handle customer calls, or support your billing/insurance process, I’m ready to contribute from day one. Send me a message for call samples. Let’s start building results. Best Regards, Abdullah

🇵🇰Rawalpindi, Pakistan$10/hr100% JSS4.13 (12)Since Jan 2023

Earnings and projects

MRR
$8

Last 6 months ÷ 6

World#174,473 / 412k
🇵🇰Country#25,993 / 52.9k
Revenue, last 30 days
$0

Last 6 months: $48

Total earnings
$5.3k

Billed in all: $5.6k

World#249,968 / 412k
🇵🇰Country#28,563 / 52.9k
Per project
$406

$48 in the last 6 months

World#202,404 / 412k
🇵🇰Country#22,410 / 52.9k
Projects, last 6 months
1
100% fixed0% hourly
World#128,092 / 412k
🇵🇰Country#22,564 / 52.9k
Projects in all
13
69% fixed31% hourly
World#175,712 / 412k
🇵🇰Country#29,129 / 52.9k

Earnings, last 30 days

$5.6kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$5.4k$5.5k$5.6k$5.7kOct 8Oct 23Nov 7

Skill rankings: Top 41% in Inbound Marketing

Ranked by MRR among everyone on Upwork with the skill.

  1. #42Telemarketing Script82 freelancers · 🇵🇰 #17Top 51%
  2. #156Call Scheduling307 freelancers · 🇵🇰 #29Top 51%
  3. #161Telesales272 freelancers · 🇵🇰 #33Top 59%
  4. #382Inbound Marketing940 freelancers · 🇵🇰 #65Top 41%
  5. #496Cold Call913 freelancers · 🇵🇰 #113Top 54%
  6. #562Medical Billing970 freelancers · 🇵🇰 #168Top 58%
  7. #573B2C Marketing1,239 freelancers · 🇵🇰 #119Top 46%
  8. #664Insurance Verification1,134 freelancers · 🇵🇰 #163Top 59%