Abdullah A.
Customer Support Assistant - Business Response Caller
🏆 B2B & B2C Telemarketer | Cold Calling | Appointment Setting | CSR Specialist ⭐ 5+ Years Experience | 💯 Results-Driven | 📞 High Conversion Focus Are you looking for a confident, persuasive, and experienced telemarketer or call center professional who can generate leads, close deals, and represent your business professionally on calls? With over 5 years of hands-on experience, I specialize in outbound calling, inbound customer support, appointment setting, and industry-specific calling campaigns across HVAC, Real Estate, Insurance, Medical, and Home Improvement services. I don’t just make calls. I drive conversations that convert into revenue. 💎 CORE EXPERTISE 📞 Telemarketing & Sales (B2B & B2C) ✅ Cold Calling & Warm Calling ✅ Lead Generation & Qualification ✅ Appointment Setting & Calendar Management ✅ Script-Based & Consultative Selling ✅ Follow-ups & Closing Support 🏠 Industry Experience ✅ HVAC (Lead Generation, Service Booking, Maintenance Calls) ✅ Real Estate (Investor Leads, Seller Leads, FSBO, Appointment Setting) ✅ Insurance (Auto, Health, Life. Quotes & Lead Qualification) ✅ Medical (Patient Calling, Scheduling, Billing Follow-ups) ✅ Home Improvement (Roofing, Solar, Remodeling, Plumbing Campaigns) 📞 Customer Support Representative (CSR) ✅ Inbound & Outbound Call Handling ✅ Customer Inquiry Resolution ✅ Complaint Handling & Retention ✅ Call Documentation & CRM Updates 💳 Medical Billing & Insurance Calling ✅ Insurance Verification & Eligibility Checks ✅ Claims Follow-ups & Denial Management ✅ Payment Posting & Patient Billing Support ✅ Coordination with Providers & Insurance Companies 💎 TOOLS & SYSTEMS ✔ Dialers: RingCentral, Google Voice, Vicidial, Mojo, CallTools ✔ CRM: Salesforce, HubSpot, Zoho, Podio ✔ Data & Reporting: Google Sheets, Excel 💎 WHY CHOOSE ME? I bring more than just experience - I bring results: ✨ Strong American/Neutral accent & professional call handling ✨ Proven ability to convert leads into appointments/sales ✨ High energy, confidence, and objection-handling skills ✨ Reliable, punctual, and performance-focused ✨ Able to adapt to scripts or create effective call flows 📩 Let’s Grow Your Business Whether you need someone to generate leads, set appointments, handle customer calls, or support your billing/insurance process, I’m ready to contribute from day one. Send me a message for call samples. Let’s start building results. Best Regards, Abdullah
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $48
Billed in all: $5,565$5.6k
$48 in the last 6 months
Earnings, last 30 days
Skill rankings: Top 41% in Inbound Marketing
Ranked by MRR among everyone on Upwork with the skill.
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