Jobelle Marie S.

Worked as a fraud specialist that investigates different types of fraud claims filed by American business owners and deciding which type of recovery for lost funds best fit every claim. I also write procedures and find process gaps that could help simplify operational work and assist new joiners through trainings. Here's a general list of my work coverage: - Visa and Mastercard chargebacks/disputes - Information gathering through direct communication with clients and stakeholders. - Reporting using Microsoft Excel and Microsoft Powerpoint - Auditing reports to ensure compliance with US Policies and Regulations Other than that, I also have skills in research, writing, reporting, and filing.